Instagram is an awesome social media app that allows you to keep up with your friends and family while staying in touch over any barriers. However, like any other application, you might notice some glitches sometimes.
Luckily, most of these glitches and problems can easily be fixed and do not last very long. All you need is some basic info of the causes behind the errors and how to fix them. For that reason, we’ve listed the easiest solutions to some of the most common problems you might face as an Instagram user, such as the 5xx error.
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What Is The 5xx Error On Instagram?
One of the most common errors you might face as an Instagram user is the 5xx server error. Unfortunately, it has existed since the beginning of the Instagram era and still causes problems for many users.
The 5xx error leads to a massive issue while using Instagram, as it restricts you from viewing your feed or posting new content. Users might even face difficulty in sending and receiving messages.
Why Does The 5xx Error Occur?
Before knowing which solution to use to fix this problem, you need to know exactly why this error could be occurring in your device. Thorough knowledge of the 5xx error causes will lead to the perfect solution every time.
There could be several reasons why you’re facing a 5xx error while trying to login into your Instagram account:
- Bad internet connection
- Problems in the Instagram server
- Issues with the Instagram app
- Using an outdated version of the Instagram app
- Difficulty verifying the network connection
- Failure to recognise the HTTP request
- The Instagram server is taking way too long to process and load
- Excessive traffic on Instagram servers
How To Fix The 5xx Server Error
If the errors are causing you inconvenience and you can’t figure out what to do, don’t worry, as everything has a solution. Once you’ve figured out the reason behind the server error, it’s time to implement a suitable solution. There are some quick and easy fixes that you can use depending on the cause of the problem you are facing.
Method#1: Wait for the Instagram technicians
If the issue is being caused due to a larger problem and more people seem to be in your boat, the easiest thing you can do is sit back and relax. Wait for the Instagram server to reload and fix the issue on its own. The error often happens due to server traffic or issues in the server that only the experts at Instagram headquarters can solve.
In this case, it is best to let them do their job and wait for the problem to resolve. There are some online sites where you can check the server status to ensure it is fixed before you try to use the app again. Moreover, you can go to the Live Instagram Outage Map to figure out the regions experiencing the Instagram server issue.
Method#2: Update the App
One of the reasons for the 5xx server issues is the Instagram app on your phone is outdated. The fix is simple: update the app. Instagram is known for releasing frequent bug fixes and updates. Not having the latest update can cause issues while logging in.
Update the Instagram app on your phone, and your problem will most likely be resolved. The steps for that are easy.
1. Open Appstore or Google Playstore, depending on your device.
2. Search Instagram in the Search bar at the top.
3. Once the Instagram page opens, you will see an option to update the app. Tap that.
4. Wait for the app to update.
5. Log in to Instagram with your username and password. The problem is gone!
Most users find it convenient to turn on auto-updates in their device settings to avoid having any outdated apps. This can save you some time and prevent any inconvenience regarding server errors.
Method#3: Fix Your Internet
The most common reason behind an Instagram error is an issue with your internet connection. For example, if your internet is low-speed or weak, you might face a 5xx server issue.
Check your router for any problems, or move closer to get a stronger signal. If the problem persists, contact your ISP to discuss any issues regarding your internet.
If you’re using mobile data, make sure you have enough left to power your connection. Try turning on and off the Flight Mode on your phone to fix an issue with the connection.
Once you’ve tried everything, try logging into your Instagram account again. The problem will most likely be gone.
Method#4: Restart Your Device
Sometimes the problem isn’t with the Instagram app; it’s with your device. Perhaps your device is overloaded with too many tasks, resulting in failure to connect your Instagram app to the internet. Too much memory space being used can also result in issues with loading Instagram.
The easiest way to fix this problem is to restart your device. Hold your Power button down for a few seconds to power down your phone. Let it cool down for a few seconds. Then, power it back on and try loading the Instagram app again after a while.
Method#5: Clear Cookies
If your Instagram app is showing an authentication error, you should make a few changes to your device. Using a VPN connection can alter the settings of your phone and end up causing problems while logging in to Instagram. Moreover, having your account on too many devices can also cause issues.
The way to fix this problem is to clear your cookies. Unfortunately, you cannot do this via the mobile app, so you will need to log in to a web browser.
1. Open the web browser on your device.
2. Log in to your Instagram account on the Instagram website.
3. Click the Menu icon at the top of the screen.
4. Open Settings from the drop-down menu that appears.
5. Tap Security & Privacy.
6. Scroll down to find See All Cookies & Site Data. Click that.
7. In the Search bar that appears, search Instagram.
8. Tap Clear All Cookies.
9. Log out of your Instagram account on the browser.
10. Log back into Instagram. The authentication problem should likely now be gone.
Method#6: Free up Space in your device
Less storage in your device can also cause the Instagram app to keep crashing or have difficulty loading. Instagram needs sufficient storage space to process and work properly. To ensure your Instagram app is running as smoothly and efficiently as possible, try freeing up some space in your device.
An easy way to do that is to clear your device cache. This will clear up space without damaging any important data. Clear the app cache from your device’s settings.
The 5xx server issue is a common problem amongst Instagram users. You might face difficulty logging in or posting to your account. There are multiple ways you can fix it.
The first step is to identify why you are facing a specific error. Figuring out the cause of the problem is the key to reaching the solution. The solutions are pretty easy too! If your Instagram is being extra frustrating and you can’t figure out what to do, use any of the tips mentioned above, and we guarantee that your problem will be gone immediately.