Cox Communications is an American cable and internet service provider (ISP) in the United States. It’s the third-largest cable television provider in the country, including 3.5 million Internet subscribers. However, Cox router users saw a problem with their Cox router blinking orange.
This happens when your Cox Wi-Fi router has connection issues. This guide will show you why is your Cox router blinking orange light and how to fix the Cox router orange light issue. Read this guide to learn more.
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Typically, the Cox router orange light issue happens due to a connection problem, specifically the router’s upstream connection. Most of the time, however, this is temporary, and the orange-blinking light will turn solid white once a stable connection is established. It appears once your router loses power, it restarts, or the connection suddenly drops.
However, you shouldn’t confuse this with the orange and green blinking light on your Cox router. When your router blinks orange and red lights, it’s currently undergoing a firmware update and should not be unplugged from its power source.
How to Fix Cox Router Orange Light
As mentioned earlier, you can wait one minute for your Cox router’s connection to initialize. When the orange blinking light still displays after one minute, there’s probably a hardware issue on your router, loose connections, or a bug.
Below are some fixes to help solve the Cox router orange light issue. Remember to review each fix and check which is the most effective for your Cox router:
Fix #1: Power Cycle your Cox Router
A soft reset or power cycle is an effective way to solve most bugs and minor issues on your Cox router. It works by re-initializing the router’s internal components and resetting it to be stable. To power cycle your Cox router, follow these steps:
- Turn off your Cox router and unplug its power adapter from the socket.
- Wait for one minute to drain the power.
- Plug the adapter cable into the socket and turn on your Cox router.
- Wait a minute to initialize the connection and check if the orange blinking light issue is fixed.
Fix #2: Check All Cable Connections
The Cox router flashing orange issue can appear due to loose cable connections. Check that all cables are in good condition and firmly connected to the correct ports. Try replacing all old or damaged cables and check if this solves the issue.
Fix #3: Hard Reset Your Cox Router
If soft resetting didn’t work on your Cox router, you could try performing a hard reset. This resets your router to its factory default configurations, including settings you might have changed. To hard reset your Cox router, proceed to these steps:
- With your Cox router switched on, find the Reset pinhole button on the device. Most of the time, it’s placed at the router’s rear, with a RESET label below the pinhole button.
- Use a small pin or anything similar to push the button for thirty seconds. The indicator lights on your router will now blink and turn off.
- Wait for the router to turn on and check if the orange blinking light issue is fixed.
Fix #4: Contact Cox Customer Support
When all fixes above were ineffective, you can try contacting Cox Customer Support to get your router fixed by their trained technicians. This especially applies when your router is old or faulty and has several issues besides the orange blinking light problem. You can also request a free replacement if it’s still covered by warranty or pay a small cost for a new router.
Like most routers given by ISPs, it’s possible to have issues with your Cox router. The Cox router orange blinking light problem happens when your router fails to establish a stable internet connection. Hopefully, the fixes above help you solve your Cox router’s flashing orange light issue.