How To Reset AT&T TV Remote Control?

AT&T is more than just phone and internet services – they provide an innovative TV experience as well! AT&T offers customers unique streaming bundles with incredibly high satisfaction ratings. 

How To Reset AT&T TV Remote Control?

However, sometimes problems do arise from time to time, like when the remote control stops functioning properly. If you find yourself in this situation, don’t worry – many solutions are available for resetting your AT&T TV remote. Are you curious how? Read further to know how easy it really is!

 

Reasons you may need to Reset Your AT&T Remote Control

Before we start, let’s discuss why you may need to reset your AT&T remote in the first place. Look through the list and see if you’re facing any of the following problems. 

 

Reason#1) Physical Damage To The Remote 

Have you dropped your AT&T TV remote control recently? That may be the reason it’s not working. Check if there are any visible signs of damage. 

 

Reason#2) Slow Responsive or Unresponsive Remote Control

What if your AT&T remote control does respond to commands but very slowly? Resetting the remote control can also fix this issue. 

 

Reason#3) Some buttons are working, but others are not

Try resetting the remote if some of the buttons on the remote control are working, but others are not. This problem may indicate a more severe issue with the remote. However, trying to fix the problem using this method is still worth a shot. 

If you’re facing any of these issues, then keep reading. We’ll explain how you can reset your AT&T TV remote and eliminate the problem!

 

How To Reset AT&T TV Remote Control

Before you try resetting your AT&T Remote Control, you should check a few things. The process is not complicated, and we’ll walk you through it. There are different types of AT&T remotes. This article will first explain the general method for resetting a remote. We’ll also cover the steps to follow for common remote control models. 

 

Method#1) Check the Batteries

It’s possible that the remote control isn’t working because the batteries are dead or old. Before resetting the remote, switch out the batteries and check if this is the issue. Once you have determined that the batteries aren’t the problem, proceed to the next step.

 

Method#2) Check for interference between the Remote Control and the TV Sensor

There may be some obstruction between the remote control and the TV sensor. This may be the reason that the remote control is not responding. Once you have determined that there is no physical obstruction, try to clean the sensor on the TV. Check if the remote is working now. If it’s not, proceed to the next step. 

 

Method#3) Resetting the Remote

To reset the remote, you must unpair it and restart it. That may sound complicated, but all you need to do is complete the following steps.

  1. Press and hold the “Dash (-),” the “Apps” button, or the“Diamond” button.
  2. The LED lights on your remote will blink blue twice. This will mean that the remote has been unpaired.
  3. Press the red button on your AT&T TV device to restart it. You will find this button on the side of your AT&T device. Press the button and release it.
  4. Unplug your AT&T TV device. Wait a few seconds before you plug it back in.

This will reset your device. Pair your remote control with the AT&T streaming device again to use it. If this doesn’t work, repeat the steps.

 

Method#4) Call AT&T Customer Support

If resetting the remote doesn’t work, you may need to call AT&T customer support. There may be a manufacturing fault with the remote. You may need to get it replaced. AT&T customer support will guide you further. They may send a technician to your house or order a replacement. 

 

How To Reset AT&T TV Remote Control – Steps for Specific Models

We’ll now go over the details steps to reset your remote control for specific models. To know the model of your remote control, you can look through the instruction manual that arrived with your TV. The general process is still the same: you must unpair the device and restart it. However, slight differences may exist, such as what buttons you need to press.

 

Type #1) For the S10, Silver, and Point Anywhere Remote Controls

  1. Press both the AT&T and the OK keys on the remote control. Hold both buttons simultaneously. 
  2. Release both keys.
  3. The four mode keys will flash twice. This means that you are now in programming mode.   
  4. You now need to enter the programming code 900. To do this, press the number keys on the remote. 
  5. The AT&T key will flash. This will tell you that the code has been successfully entered. 
  6. The remote has been reset to the factory default settings.

 

Type #2) For the S20 and S30 Black Remote Controls

  1. Press both the Menu and the OK keys on the remote control. Hold both buttons simultaneously. 
  2. Release both keys.
  3. The buttons on your remote will flash twice. This means that you are now in programming mode.   
  4. You now need to enter the programming code 981. To do this, press the number keys on the remote. 
  5. The Power key will flash four times. This will tell you that the code has been successfully entered.
  6. The remote has been reset to the factory default settings.

 

How to Re-pair Your AT&T Remote Control

Once the remote control has been reset, you‘ll need to re-pair it to your streaming device. After this step, the remote control will be ready for use again. 

To re-pair your AT&T TV remote control, complete the following steps.

  1. Aim the remote control toward the TV. Make sure that no physical object obstructs the path between the remote control and the TV sensor. 
  2. Press the REWIND and FAST FORWARD buttons simultaneously. 
  3. Hold the buttons for 3 seconds.
  4. You should see a message on your screen indicating that the devices have been paired. 

 

What If Resetting The Remote Doesn’t Work? 

If resetting the remote did not fix the problem, it may be time to consult AT&T customer service. You can call 833-596-1535 for further assistance. AT&T customer support can help you determine if there’s a problem with the remote or the TV streaming device. They may send a technician to your home. Be sure to check if your AT&T TV is still under warranty. 

 

Final Thoughts

Resetting the AT&T TV remote control is easy. It can fix a lot of issues that you may be facing. These include issues such as whether the remote is unresponsive or some of the buttons are not working.  

This article has explained all the steps you need to follow to reset your AT&T remote control. We’ve explained the steps you must follow for any AT&T remote control. We’ve also discussed the detailed steps for common remote control models such as the S20 and S30 remotes. Read this article closely; we’re positive you won’t encounter any problems.