Amazon Prime has almost become a necessity for those that like watching quality content at an affordable rate. With Amazon Prime, anyone can watch Prime Videos on various devices such as TV, Xbox, Playstation, iPhone, and PC. However, with this multitude of device connections comes confusion, as it can be tricky to figure out how to sign out from different devices.
Amazon Prime allows you to sign in and out on almost all your devices, but figuring it out can get tedious if you’re doing it on your own. This helpful guide will give step-by-step instructions on how to log out of amazon prime on multiple devices, including your TV.
Table of Contents
What Does Deregistering Mean
If you have Amazon Prime, you’ve probably seen the words’ register’ and ‘de-register.’ This phrasing is atypical for a streaming service, but these words translate to sign in and out. It’s done so due to Prime Video’s policies on streaming, download limits, and device restrictions.
For example, Prime Video prevents you from streaming more than three videos simultaneously with a single account. This is a common tactic used by streaming services to avoid misuse. Therefore, options like register and de-register specify a logout for each device.
If you need to sign in on a new device, you must de-register from any previously used devices. This includes booting off people that actively use your Amazon Prime account. In addition, if more than three people attempt to watch three videos simultaneously, Prime Video requires you to de-register on at least one device.
How To Sign Out Of All Devices At Once
When signing up for a new Amazon Prime account, you must register a device connected to your account. That device can vary between your TV and your phone. Then, to sign out, all you have to do is choose the de-register option.
How To Sign Out of Amazon Prime On TV
Heading towards the crux of your problem, signing out from Amazon Prime on your TV is very simple and can be done via many methods. Below, we’ve listed three ways to sign out of Amazon Prime on TV in detail.
Method #1: Using A Smart TV Remote
You can quickly sign out using your remote if you’re signed in to your Amazon Prime account on a smart TV. Remotes for smart TVs by Samsung, LG, and Apple provide this button. If you have an Apple TV, you can also turn your iPhone into a quick remote. However, we’ll take Roku as an example in this guide.
However, it’s essential to remember that the TV interface will differ for different smart TVs, but the process is more or less the same. Consult the manual for your smart TV remote to find the correct buttons to de-register.
To sign out from a remote, all you have to do is the following:
- Open the Amazon Prime Video application on your smart TV
- Choose ‘Settings’ on your Roku remote (D-pad button)
- Click on ‘OK’
- Hover and highlight the ‘De-register Your Device’ option
- Click on ‘OK’ once again
- Prime Video will show a confirmation message, and you must click on the ‘OK’ option one more time.
Once you see a success message, you’re good to go, and the de-registering process is done. Once you return to your Roku homepage, you’ll need to log in to your Amazon account with another account when you’re using it again.
Method #2: Using the Mobile App
You can easily de-register your TV as a device from the comfort of your smartphone, however, if you have the mobile application installed for Amazon. In that case, you’ll need to follow a process similar to that of an Amazon Kindle to disconnect your TV from your Prime Video subscription.
All you have to do is follow the instructions provided below:
- Open the Amazon Prime application on your mobile phone
- Choose ‘My Stuff’ in the bottom-right corner of your phone screen
- Click on the gear icon located in the top right corner of your screen
- Choose the ‘Registered Devices’ option in the settings menu
- Select the ‘Deregister’ option for your TVs and disconnect it
Method #3: Using the Website
While you can manually carry this out on every device you own, there’s also a collective option that automatically disconnects all devices from your Prime Video account. This method is via the Amazon website.
To de-register from a device, all you have to do is follow these simple instructions on the device that has an active subscription to Amazon Prime:
- Go to the Amazon website
- Click on the ‘Manage Your Content & Devices’ option
- Log in to your Amazon account with your credentials
- Choose the ‘Devices’ option
- Click on the ‘Actions’ button
- Click ‘de-register’ on all unwanted devices that you need to sign out from
You can change your Billing Address on Amazon through the app or the website.
Can Xbox Deregister TV on Prime Video?
If your TV is connected to your Xbox and you want to de-register your device via the Xbox application, it’s vital to remember that only your Xbox will be de-registered. Unfortunately, many make the mistake of assuming their TV application is also de-registered, which isn’t the case.
If you open the Prime Video application on your smart TV’s personalized interface, your TV will still appear as a registered device. But, of course, this only applies if you’ve ever used the smart TV application to log in and out of Amazon Prime.
Why Can’t I Sign Out of Amazon Prime on My TV?
If you’re trying to de-register and your Prime Video is still logged in every time you open the application, you’re probably experiencing connectivity issues. The best way to solve this issue is by restarting your internet connection. If that doesn’t remedy your problem, wait it out, as Prime Video might be undergoing regular maintenance. Then, try again in an hour.
If the problem continues, you should manually de-register any unwanted devices using Amazon’s website. Instructions on how to do so are provided above.
Ensure you haven’t been signed out yourself by another user simultaneously. That can also cause problems as you won’t be able to play content or de-register. Instead, try closing the application and restarting it. If you’ve been automatically de-registered despite issues, another user has de-registered your device.
How To Switch Accounts on Amazon Prime
It’s pervasive for people to have multiple Prime Video accounts. Amazon allows you to switch back and forth between various accounts very quickly. However, it’s recommended not to opt for this option on shared devices and accounts, as you risk misuse. This is especially essential if your Amazon account is linked to different types of Amazon subscriptions.
You’ll have to complete this process in a browser and head to the Amazon website. To switch accounts, you’ll have to follow the step-by-step guide provided below:
- Click on the ‘Accounts & Lists’ menu
- Select ‘Switch Accounts’
- Click on ‘Add Account’
- Enter your account credentials
- Choose the option for ‘Save.’
- You’ll have to head back to the ‘Switch Accounts’ page to switch between accounts.
How To Re-register a De-registered Device
It’s crucial to keep in mind that once you de-register a device, all your content and saved settings for video playback will be automatically deleted. Additionally, you cannot retrieve content within your respective Amazon account.
However, re-registering is easy to do. All you have to do is de-register your device from the currently registered Prime Video account on your device, followed by registering again with the Prime Video account of your choice.
Learning to de-register is essential if you plan to get rid of unwanted devices, register with a new account, or boot other users off. Registering and de-registering can be tedious to figure out initially; however, it’s relatively easy to do so across various devices. Similar steps are followed for the Amazon website, TV, phone, laptops, and Xbox. We hope this guide has helped you figure out a way to sign out of Amazon Prime on TV.