Hulu is a subscription service owned by Walt Disney. It’s available on various streaming devices, such as Samsung TVs. This service offers a vast library of films, including movies from 20th Century Fox, Searchlight Pictures, Disney Television Studios, FX Networks, ABC, and many more.
However, users have experienced the problem Hulu won’t load on Samsung TV and Hulu unable to start Samsung TV. This guide will show you the most common reasons why won’t Hulu work on Samsung TV and how to fix it.
Read this guide to know more.
Table of Contents
“Why Won’t Hulu Work on Samsung TV?” — Most Common Reasons
Here are some of the most common reasons why Hulu won’t work on your Samsung TV:
- App Glitch – The app might not work on your Samsung TV when glitching. This can be caused by unresponsive app processes running in the background. Also, bugs on the Samsung Smart Hub can cause issues with various apps, including Hulu.
- Server Outage – One common reason Hulu won’t work is a server outage. When this happens, it’s best to check this website to see if Hulu’s server is down in your area. You can also check Hulu’s official social media pages for further updates.
- Slow Wi-Fi – To use Hulu seamlessly, you’ll need a stable Wi-Fi connection. Ideally, you’ll need to have between 25-50 Mbps or higher, especially when streaming HD, 4K, and higher-resolution content.
- Outdated Hulu App – Updates will need to be downloaded on the Hulu app to stream content. Temporary data—such as cache—needs to be cleared and updated.
How to Fix Hulu Not Working on Samsung TV
You can try the various fixes below on your Samsung TV to make the Hulu app work normally. Remember to review each fix and see which is the most effective on your device.
Fix #1: Power Cycle Your Samsung TV and Wi-Fi Router
The most common fix when Hulu is not working on your Samsung TV is through power cycling. This re-initializes all internal components on your smart TV. To power cycle your Samsung TV, follow these steps:
- Turn off your Samsung TV and unplug its power cord from the socket.
- Wait for one minute to drain the power. You can also hold the Power button on the side of the TV for the same purpose.
- Turn on your Samsung TV and launch the Hulu app. See if the issue is fixed.
You can also try to power cycle your Wi-Fi router. To do this, follow the steps below:
- Switch off your Wi-Fi router and unplug its adapter cord from the socket.
- Wait for thirty seconds and turn the Wi-Fi router back on.
- Let your Samsung TV connect automatically to your Wi-Fi network.
- Open the Hulu app and see if you can now stream movies.
Fix #2: Reset the Samsung Smart Hub
Another trick you can try is resetting the Samsung Smart Hub on your smart TV. This fixes bugs in the app, which might prevent Hulu from opening or working normally. To reset Samsung Smart Hub on your Samsung TV, follow the steps below:
- Turn on your Samsung TV and press the Settings or Menu button on the remote.
- Navigate to Support > Self Diagnosis and select Reset Smart Hub.
- Enter the PIN for your TV. The default PIN should be 0000.
- Once reset, reboot your Samsung TV and log in to your Samsung Account.
- Re-download the Hulu app and check if it’s now working normally.
Fix #3: Update the Firmware of Your Samsung TV
Your Samsung TV’s firmware needs to be updated to its latest version. Some updates contain fixes to bugs that might fix the Hulu not working issue on Samsung TV. To update the firmware of your Samsung TV to its latest version, proceed to the steps below:
- Switch on your Samsung TV and navigate to Settings.
- Go to Support > Software Update and choose Update Software.
- Your smart TV will now begin to search for the latest firmware updates.
- Once the firmware is updated, try launching Hulu and check if it now works well.
Fix #4: Factory Reset Your Samsung TV
If all fixes didn’t work, try resetting your Samsung TV to its factory defaults. This resets the TV’s configurations, including settings that might have been changed accidentally. To factory reset your Samsung TV, follow the steps below:
- Turn on your Samsung TV and press the Home button on the remote.
- Navigate to Settings > General and select Reset.
- Input the PIN for your smart TV—the default PIN should be 0000.
- Once the reset process is done, connect your smart TV to your Wi-Fi network.
- Next, download the Hulu app and see if you can now open it and stream your favorite movies.
Once you get your Samsung TV working, you may be wondering Why Are Hulu Commercials So Loud? Luckily we have a fix for that! (see earlier link).
Final Thoughts
The Hulu app is one of the most popular streaming apps today. It features content libraries from 20th Century Fox, Disney, FX Networks, and much more. However, some users might experience the Hulu app not working on their smart TV.
Hopefully, this guide helps you to fix the Hulu app on your Samsung TV when it’s not opening or working normally. If the fixes above didn’t help, contact Hulu Help for further assistance.