Among the most used apps in Google Workspace is Gmail. It’s a free email service developed by Google. Since its launch in 2004, it has steadily grown as one of the most popular email services worldwide. By 2022, it has an estimated 1.8 billion monthly active users.
However, users have encountered a queued message when sending an email in the Gmail app. Compared to the web version of Gmail, this issue is mostly experienced by smartphone users, who are using the mobile app. In this guide, we’ll go over what is queued in Gmail, the common reasons for it, and how to solve the “queued” issue in Gmail.
Read this guide to know more.
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What is “Queued” in Gmail?
When the Gmail app indicates a certain email message as queued, it means that it’s unable to send the message immediately. When this happens, chances are the email is temporarily stored in the Outbox folder. Here are the most common reasons for this issue:
- Low Storage Space – When sending and receiving emails on your account, it automatically takes up space on your phone. Depending on the type of email that you’re trying to send, it needs enough internal storage to be sent.
- Server Issues – The Gmail app can sometimes have trouble communicating with Google’s servers, especially when it’s down at the moment. On the other hand, you can check your own Wi-Fi network and ensure that it’s stable enough to send emails.
- Account Exceeded Threshold Limits – When using Gmail, your account is limited to certain thresholds. For instance, trial accounts are only limited to sending 500 emails per day. Certain thresholds are also applied for inbound emails and attached files. It’s important to know, however, that these thresholds refresh after 24 hours.
How to Send “Queued” Emails in Gmail
First off, access the web version of your Gmail account and see if it also faces the queued issue. To check, send an email to yourself and see if you can view the email via the Gmail app. When you’re able to receive it without any problems, the issue should be related to the mobile app.
Otherwise, if you cannot send or receive any emails via the web version, the issue can be linked to Google’s servers. So, it’s best to wait for a while until it’s up or visit third-party sites like this one to keep yourself updated.
When facing the issue on the Gmail app alone, you can follow these easy-to-do methods. Remember to follow each one to see which worked best for your device.
Method #1: Enable and Disable Gmail Sync
The Gmail Sync feature keeps your emails updated on all devices that you’re logged into. However, it can cause bugs that lead to the queued email issue in Gmail. You can toggle this feature and see if your emails will be sent soon.
To enable and disable Gmail Sync, follow these steps:
- Open your smartphone and launch the Gmail app.
- Tap the hamburger menu and select Settings.
- Go to Accounts and select your Google account.
- Tap Email Account. Under Data Usage, uncheck the Gmail Sync option.
- Reboot your phone and go back to the Gmail Sync option and enable it by toggling the checkbox.
- See if the emails are now being sent.
Method #2: Clear the Gmail App’s Cache Data
Cache data is kept temporarily to help you launch a certain app and access its features faster. However, it can quickly pile up on your app storage and cause some problems and bugs. To clear the cache data of the Gmail app, proceed to these steps:
- Open your phone and go to the Settings app.
- Select Apps and choose Gmail from the list of installed apps.
- Tap Clear Cache; then, tap Clear Data afterward.
- Reboot your smartphone. You may be prompted to re-enter your Gmail account’s login details.
- Check if the queued emails are now being sent.
The “queued” issue in Gmail appears more often in its mobile version. When this happens, your email is temporarily stored in the Outbox folder until it’s sent successfully. Besides checking if the web version of Gmail is down, you can follow these methods to reset the Gmail app on your phone.
Hopefully, this guide helps you to send your pending email messages in the Gmail app. Also, remember to check if Google’s servers are down via this link.