Roku streaming devices are excellent for pairing your smart TV, console, and computer. They’re a great tool to supplement your device when it lacks support for streaming apps and features. However, some Roku users have recently asked, “Why does my Roku keep restarting?”
It can be due to various reasons, like outdated firmware, unstable internet connection, and bugs. This guide will show you the most common reasons why Roku keeps restarting and how to fix your Roku when it keeps turning off.
Read this guide to learn more.
Table of Contents
“Why Does My Roku TV Keep Restarting?” — Most Common Reasons
When you’re wondering, “Why does my Roku TV keep turning off?” it can be caused by various factors. Most of them can be related to your Roku software and hardware. Below are the most common reasons why your Roku device or smart TV keeps turning off:
- Overheating – Your Roku device can have issues once it’s overheating. Some Roku TVs—especially older TVs—tend to overheat when powered on too long and shut off randomly. This can also be experienced on Roku devices and streaming players.
- Outdated Firmware – Each Roku device must have outdated firmware to work without errors constantly. Some updates contain fixes to specific bugs, which might cause your Roku device or TV to malfunction once it’s not updated.
- Application Bugs – Some apps or channels on your Roku device might cause issues once your current Roku software version does not support them. It can lead to your Roku device crashing or shutting down unexpectedly.
How to Fix Your Roku TV or Device When It Keeps Restarting
If your Roku device has experienced one or more of the reasons above, you can try these fixes to stop your Roku from restarting. Review each fix and check which is the most effective for your Roku device.
Fix #1: Place Your Roku Device in a Cool Environment
When your Roku device experiences overheating, the most common fix is to let it cool down and place it in a cool environment. Since Roku devices are mostly compact, they tend to heat up quickly, especially when placed next to heat-generating devices.
Also, if your Roku TV is overheating, place it in a well-ventilated environment and away from direct sunlight. To cool your Roku device or TV down and power cycle (s0ft reset) it, do the following:
- Turn off or unplug your Roku device and disconnect its power cable from the socket.
- Wait five minutes to drain the power and let the device’s temperature cool down.
- Plug your Roku device back in and connect its power cable.
- Switch it on and check if it now works properly.
Another way to do a soft reset is to perform a System Restart. To do this, proceed to the steps below:
- Switch on your Roku device and press the Home button on the remote.
- Navigate to Settings > System and choose System restart.
- Select Restart. Then, wait for your Roku to boot back up again.
Fix #2: Perform a Software Update
As mentioned earlier, your Roku device must have the latest updates installed to keep it running seamlessly. So, once your Roku device has access to a stable Wi-Fi network, you can first check for the latest updates and install them on your Roku device or TV.
To perform a software update on your Roku, follow these steps:
- Turn on your Roku device or TV and press the Home button on the remote.
- Go to Settings > System and select System Update.
- Choose Check Now. Once there’s an update, download it and wait for the update to be installed.
- After it’s installed, let your Roku device reboot and see if the issue is solved.
Fix #3: Check the HDMI Connection
Your Roku streaming player can malfunction once the HDMI cable connection is damaged or faulty. To fix this, check the HDMI cable for damage due to wear and tear. Also, ensure it’s properly connected to your smart TV’s HDMI port.
If the current port doesn’t work, try plugging it in on another HDMI port on your smart TV and check if the issue is fixed.
Fix #4: Uninstall the App or Channel on Your Roku Device or TV
If the problem is app or channel-specific, you can try uninstalling that app. Apps that are outdated or unsupported on the Roku platform can cause your Roku device to malfunction and restart unexpectedly.
To uninstall an app or channel on your Roku device or TV, follow these steps:
- Turn on your Roku device, and using the remote, navigate to the channel you wish to uninstall.
- Highlight it and press the Option (*) button on the remote.
- Choose Remove channel and select Remove to confirm.
Fix #5: Perform a Factory Reset
If all fixes don’t work, the last thing that you can do is factory reset your Roku device. It would be best to consider this a last resort since it effectively deletes your Roku device or TV data, including accounts and stored passwords.
To factory reset your Roku device or TV, proceed to these steps:
- Switch on your Roku device and press the Home button on the remote.
- Choose Settings > System and select Advanced System Settings.
- Select Factory reset and input the code on the screen to confirm.
- Wait for the factory reset process to finish.
Final Thoughts
It’s possible to face issues with your Roku device at any moment. It’s mainly caused by software and hardware issues. Hence, this guide hopefully helps you to solve your Roku device when it keeps restarting.
If these fixes didn’t work, try having it checked by Roku Support for hardware problems. Or better yet, buy a new one—especially when it’s an old model and the repair price is not worth it.