Xbox consoles are at their best when connected to the internet. With a stable internet connection, you can download and play various games, communicate with your friends via Xbox Live, stream media content, and much more. Most Xbox consoles do support both wired (Ethernet) and wireless (Wi-Fi) connections.
However, some users have experienced that their Xbox can’t connect to a DHCP server. A Dynamic Host Configuration Protocol or DHCP is a network feature that’s built-in to most network devices like routers and modems. In this guide, we’ll show you why your Xbox One cannot connect to a DHCP server and how to fix it.
Read this guide to learn more.
Table of Contents
What is the Xbox DHCP Server Error?
DHCP is a network protocol that’s used to configure network devices and provides vital network information such as IP address, default gateways, and other network settings to its client devices. When your Xbox shows the DHCP error, it’s a sign that your console is unable to connect to a local network.
The error will show the following message:
“Can’t connect to your DHCP server”
How to Fix Xbox One Can’t Connect to your DHCP Server Error
As mentioned earlier, this problem is associated with your router’s DHCP feature. Although the issue sounds hard and technical, there are easy-to-do fixes that can help you solve this network issue. Make sure to go through them one by one to see which one works for you the best.
Fix #1: Power Cycle your Router and Xbox One
Power cycling or restarting your router re-initializes all of your router’s internal components that may be suffering from bugs and glitches. It’s also a proven fix to this problem and takes no time at all.
To power cycle your router, do the following:
- Turn your router off by pressing the Power button and unplugging its power adapter from any power source.
- Wait for twenty seconds to drain most of the router’s power.
- Plug the router’s power adapter back in and turn on your router.
- Connect your console to your local network and see if the error still shows.
While power cycling your router, you can also do the same for your Xbox One, to power cycle your Xbox console, follow these steps:
- Press and hold the Xbox button for ten seconds to turn it off. Wait for it to completely shut down.
- Turn your Xbox One back on by pressing the Xbox button either on your console or your Xbox controller.
- Connect to your local network and see if the error still occurs.
Fix #2: Reset your Router
If power cycling didn’t work, you can reset your router by its reset button at the back, beside the Ethernet ports, or the power adapter port. This will revert all network configurations and settings to default, including the IP address and your network login credentials.
Note: Since this effectively resets all router settings, you’ll need to set it up again via the instructions provided in the router’s manual.
To reset your router, follow these steps:
- With your router turned on, find the reset button at the back of the router. It is typically found beside the Internet port or the power adapter port.
- Using a small pin or a paperclip, insert it into the reset button until you hear a small click. Keep it pressed for fifteen seconds.
- Afterward, release and wait for the router to fully reset.
- After setting it up, connect your Xbox and see if the error still occurs.
Fix #3: Run the Network Connection Test
To check if your network connection is stable, you’ll need to run the Network Connection Test feature that’s built-in on most Xbox consoles. This also helps you to know if your router still encounters network issues such as the Can’t Connect to your DHCP Server error.
To run the Network Connection Test on Xbox One, follow the steps below:
- Turn on your Xbox One and press the Menu button on your Xbox controller.
- Navigate to Settings > Network > Network Settings.
- From the options, select Test Network Connection.
- Once it’s successfully connected to the internet, your console will automatically connect to Xbox Live. If not, you’re still going to see the DHCP error message.
Fix #4: Try a Different Ethernet Cable or Port
If you’re connected to the internet via an Ethernet connection, you can try a different Ethernet cord and see if it’s causing this network issue. A damaged or faulty network cable can cause errors and glitches like the DHCP error. Also, you can try to plug your Ethernet cable into other Ethernet ports and see if it solves the problem.
After trying both fixes, try running the Network Connection Test once again and see if the error still shows up.
A stable internet connection is required to make the most out of your Xbox console. It gives you access to various features, games, and other applications. But sometimes, you’ll come across connection issues such as a DHCP error. Hence, this guide should be able to help you in solving this error through simple and easy tricks that you can do by yourself.