Amazon Fire Sticks are one of the best streaming devices due to their improved processor and compatibility with various channels and subscriptions. You’ll need a stable internet connection to make the most of your Fire Stick device.
However, users have reportedly experienced Fire Stick WiFi issues. This is usually due to a connectivity issue on the local network or a service outage. This guide will show you the most common reasons why your Fire Stick keeps disconnecting from WiFi and how to fix the Fire Stick network connection lost issue.
Read on to learn more.
Table of Contents
- 1 Most Common Reasons Why Your Fire Stick Keeps Disconnecting From WiFi
- 2 How to Fix Amazon Fire Stick Network Connection Lost Issue
- 3 Final Thoughts
Most Common Reasons Why Your Fire Stick Keeps Disconnecting From WiFi
This connectivity issue is mainly related to your WiFi network. But, it can also be due to changed network configurations on your Fire Stick device. Here are the most common reasons why your Fire Stick keeps disconnecting from WiFi:
- Network Outage – A network outage prevents your devices from connecting to the internet, including your Fire Stick device. You can contact your ISP to verify and know when the internet service returns to normal.
- Hardware Glitch – Your router and Fire Stick streaming device can experience glitches, preventing you from connecting to the internet. A quick power cycle on both devices can quickly resolve this issue.
- Weak WiFi Signal – Placing your Fire Stick too far from the WiFi router will disrupt its signals and disconnect your streaming device automatically. Interferences between both devices can also weaken the WiFi signals from the router to your Fire Stick device. Repositioning either the router or your Fire Stick can solve this problem.
- VPN Apps – If you have a VPN app installed on your Fire Stick and it’s not configured correctly, it can prevent the streaming device from connecting to the internet. You can try uninstalling VPN apps on your Fire Stick and see if it connects to WiFi.
The big question is “Do You Need Internet for Fire Stick?” and the answer is “not all the time”. You can still play offline media (Movies, TV shows, music etc) and access certain apps with no internet connection at all.
How to Fix Amazon Fire Stick Network Connection Lost Issue
To solve this issue, you can first reposition your WiFi router or Fire Stick closer to each other. This ensures that your Fire Stick can receive uninterrupted WiFi signals, which keeps it constantly connected.
To check the WiFi connection on your Fire Stick device, follow these steps:
- Using the Fire Stick remote, go to Settings and choose Network.
- Select your WiFi network and check its WiFi signal strength.
- If it shows a good to very good signal status, your device receives an excellent WiFi connection.
Also, ensure that there are no outages from the internet service on your ISP. You can contact them directly or check their official website to verify.
If your Fire Stick does not have internet issues but is still disconnected from WiFi, try these fixes below. Remember to review each fix and check which is the most effective for your Fire Stick device.
Fix #1: Reconnect Your Fire Stick to Your WiFi Network
If your Fire Stick device is still being disconnected from your WiFi network, you can try reconnecting it to the router or resetting the connection. This solves authentication bugs that your Fire Stick might have when connecting to the router.
To reconnect your Fire Stick to your WiFi network, follow the steps below:
- With your Fire Stick device connected to the internet, navigate to Settings > Network.
- Choose Your Wi-Fi Network and press the Menu button on the remote to forget the connection.
- Then, connect to it again and log in using your WiFi password.
- Check if you can now connect to the internet and if your device is still being disconnected.
Fix #2: Power Cycle Your Router and Fire Stick
Power cycling your device effectively solves most bugs and glitches your Fire Stick or router is experiencing when it cannot connect to the internet. It works by re-initializing the device’s internal components and resetting it to its stable state.
To power cycle your Fire Stick device, proceed to these steps:
- Unplug your Fire Stick from the smart TV.
- Disconnect its power adapter from the power source.
- Wait for thirty seconds to drain power.
- Then, reconnect your Fire Stick to the smart TV and plug its power adapter back in.
To power cycle your WiFi router, do the following:
- Turn off your router and unplug its adapter cord from the socket.
- Wait for one minute. Then, plug its power adapter back in.
- Turn on the router and let your Fire Stick device automatically connect to the network.
- Check your Fire Stick device if it’s still getting disconnected from WiFi.
Fix #3: Switch to a 2.4GHz WiFi Band
If your Fire Stick device is set to a 5GHz WiFi band for greater bandwidth, you can try setting it to a 2.4GHz connection, especially when it’s impossible to reposition your Fire Stick and router close to each other. A 2.4GHz band provides better range and stability than a 5GhZ connection.
To switch your Fire Stick device to a 2.4GHz WiFi band, follow the steps below:
- Using the Fire Stick remote, go to Settings and select Network.
- Select the 2.4 GHz network option and restart your Fire Stick.
- Check if it can now connect to your WiFi without getting disconnected.
Fix #4: Uninstall VPNs on Your Fire Stick
When you’re using a VPN on your Fire Stick to access restricted apps or for anonymity, you can try uninstalling it first. Unfortunately, VPNs can affect your WiFi connection due to specific configurations.
If having a VPN on your streaming device is essential, try contacting the VPN app’s technical support to further assist you with specific settings so it won’t affect your WiFi connection.
Fix #5: Update Your Amazon Fire Stick’s Firmware
Another factor that can cause connection problems to your Fire Stick device is outdated firmware. Firmware updates contain fixes to bugs existing on the current firmware version, including fixes to wireless connection issues.
To update your Amazon Fire Stick’s firmware to the latest version, proceed to these steps:
- Navigate to Settings > My Fire TV.
- Select About and choose System Update.
- Your Fire Stick will now download and install the latest system update available.
- After your Fire Stick reboots, try connecting to WiFi and see if it’s still being disconnected.
Updating the firmware is also recommended if you are experiencing the Firestick Black Screen problem.
Fix #6: Factory Reset Your Fire Stick
A factory reset on your Fire Stick deletes all installed apps and resets all configurations to factory defaults. It frees up internal memory on your device and gets you to run a new version of your Amazon Fire Stick.
To factory reset your Fire Stick device, do the following:
- Navigate to Settings > Device.
- Select Reset to Factory Defaults. You may have to enter your PIN when you’ve set it up.
- Choose Reset to confirm.
The Amazon Fire Stick is one of the best streaming devices due to its affordability and channel support. Getting it connected to a WiFi network is essential for you to stream content and access its features.
Hopefully, this guide will help you to fix your Amazon Fire Stick when it keeps losing its internet connection. If the fixes above didn’t work, consider buying a new Fire Stick device or contacting Amazon Customer Support for a replacement.