How To Change Caller ID on iPhone (2023)

Caller ID is a feature that’s readily available on all modern cell phones. This implies that the recipient of any calls you place using that phone will be able to see your phone number. However, for the recipient to see someone’s caller ID, they must also be using a caller ID-capable device, and the functionality must be turned on at their end. With this function, you can manage incoming calls and filter calls you want to hear. The person you call will experience the same thing.

How To Change Caller ID on Phone

Because caller IDs are such an integral part of modern-day communication, many people want to know how to change caller ID on their phones. If you’re one of those people, you’re in the right place. We’ve compiled a comprehensive guide to show you how to change caller ID on your phone. 


Table of Contents

How to Change Caller ID on an iPhone

Since the carrier sets your caller ID, not your iPhone, you cannot change it. Caller ID on your iPhone can only be turned on and off; it cannot be modified.

However, it’s quite straightforward to turn your caller ID off if you own an iPhone. The relevant issue, where the Caller ID on the iPhone device abruptly stops working, is shown below, along with necessary workarounds and general fixes. 

  1. When you place a call, your caller ID is automatically displayed.
  2. Click the phone after swiping down.
  3. Then, select “Show My Caller ID.
  4. By tapping the status switch, you can turn the on and off the Caller ID.
  5. By inserting #31# before your number, you can hide it from callers for that specific call.


How to Change Caller ID on Verizon

Here’s how you can change your caller or share name ID in My Verizon Mobile:

  1. Open the app and navigate to your Profile
  2. Select Edit Share Name ID.
  3. Tap Customize Name.
  4. Enter the name you want to display on all outgoing calls.
  5. Enter Submit.

However, Verizon doesn’t ensure that your caller ID will be changed, as this depends on whether the recipient is using the same service. 


How to change your caller ID outgoing name

While the procedure for changing your caller ID depends on your phone and service provider, there are different approaches you can take. Most phones allow you to contact a number by first dialing *67. This will prevent your caller ID from showing up. Some service providers for your outgoing caller ID can specify a custom name or number. Most of the time, you may do this online in your account settings.

In the case of T-Mobile, you can do the following to change your Caller ID:

  1. Access the Home page. Select T-Mobile
  2. Select MORE
  3. Select profile options
  4. Click on Caller ID
  5. Select a line
  6. Fill up your first name under the First name. Then, put a last name in the “Last name” field
  7. Scroll downward. Click on Save Caller ID name


How to Troubleshoot Caller ID Problems

It’s possible that someone trying to contact you have turned off their device’s caller ID. Because of this, the name of the incoming caller is hidden. You might need to alter your Caller ID settings if the Caller ID feature isn’t functioning for your outgoing calls. You can accomplish this by choosing the Show My Caller ID option under Settings-> phone from the menu. Then, turn the Caller ID on or off by flipping the switch. Here is a list of solutions that can help you tackle the issue.


Method#1 Soft Reset or Reboot your iPhone:

If the Caller ID was functioning well on your device and then abruptly stopped, it may result from unrelated software bugs impacting your iPhone’s network services. Therefore, we suggest you soft reset your iPhone to eliminate these issues.

  1. Press the Side/Power button and the Volume Up or Down button. After that, release both buttons.
  2. To switch off your iPhone, move the slider towards Power off.
  3. Wait 30 seconds after switching off your iPhone, then press and hold the Side/Power button again.
  4. After your phone has finished booting up, place a test call to determine if the Caller ID is functioning correctly.


Method#2 Upgrade your carrier settings:

When your carrier settings are out-of-date, your caller ID may not function properly. Unfortunately, network issues can result in the same thing on the phone. Updating carrier settings will help eliminate network issues hurting essential features on your iPhone XS Max, like Caller ID. Upgrades to carrier settings frequently include tiny files with Apple and carrier updates intended to enhance network-related services. Follow these steps to check for and install carrier settings updates manually:

  1. Access Settings.
  2. Select General.
  3. Click on About.

Your device needs a steady Internet connection through Wi-Fi or cellular data to download and install the latest carrier settings update. To finish the update procedure, adhere to the onscreen instructions. Then, restart your iPhone XS Max after applying the updated carrier settings to determine if the caller ID is functioning correctly.

Changing your carrier settings should not affect your voicemail service, but if it does, please read How to Turn Off Voicemail on your iPhone.


Method#3 Change the Date and Time settings on your phone:

Some calling capabilities, such as Caller ID, may conflict if the phone’s date and time are misconfigured. For example, its timestamps may be incorrect. Verify that your iPhone’s date and time are set correctly to ensure this isn’t the trigger. To view and control these options, follow these steps:

Firstly, go to settings and then select the general option from where you will have the option for date and time, and after selecting that, you can alter the settings.

Further, select to turn on the option for Set Automatically. By doing this, your phone will automatically set the date and time based on your region and time zone.


Method#4 Resetting Network Setting:

To resolve network issues brought on by improper or erroneous network settings configuration on the phone, it’s likely an indication to reset your network settings. Your current settings, including Bluetooth networks, Wi-Fi settings, and other connected networks will be erased by this reset. Remember your Wi-Fi passwords before continuing since you will need to do so later. Then, follow the said steps to reset the settings:

  1. Go to your Settings and then select General.
  2. Next, go to Reset, where you will find the option for Reset network setting
  3. Click it and then enter your passcode 
  4. Finally, Tap confirm


Method#5 Hard Reset or Factory reset 

One of the final alternatives and potential solutions to try to resolve a persistent issue is a factory reset or master reset. However, your device is likely experiencing some complicated system problems affecting how it uses the network. A more sophisticated approach would be required in that situation. You are welcome to perform a whole system reset if you are prepared to take a chance, but make sure to back up all of your crucial files first. All saved data will be deleted with other data and settings on your device.

Once all data has been copied to a safe drive you can follow the mentioned steps below:

Tap Settings after returning to the home screen.

  1. Go to General.
  2. Scroll and click on Reset. Next, select erase all content and settings.
  3. To proceed, enter your device’s password.
  4. Finally, select the factory reset option and click confirm.


Why It’s a Good Idea to Change caller ID

Usually, when the phone rings, everyone answers it. However, that isn’t always the case. Due to falling answer rates, 94% of unknown callers will not receive a response in 2022. It is important always to know who is calling as you never know when and how you may fall into a trap.

Furthermore, caller ID fraud, more commonly known as “Caller ID spoofing,” is more likely to happen when their call is trusted or answered; scammers often trick caller ID so that the call looks to be coming from a nearby or well-known phone number. If you respond, the con artist may try to steal your money or important information by utilizing social communication techniques.

If you are interested in changing how notifications get your attention, please read our article on How to Turn Off Deliver Quietly on iPhone.


We’ve documented all possible solutions if you want to change the caller ID on your phone. If none of these solutions work, then we suggest you contact your carrier to report the issue. Verify that the appropriate service plan is provisioned for your account. Your network provider might need to update your account services. We also suggest taking notes of any error codes or warning messages related to caller IDs because they frequently provide information on what went wrong and what needs to be done to fix the issues.