How to Reset Eero Mesh Wifi (2023)

The Amazon Eero is unlike regular WiFi coverage systems. This is because it is a mesh WiFi network system. Multiple connectivity devices extend coverage to all parts of your home. Mesh networks allow for greater WiFi bandwidth and faster internet speeds without compromising network reliability. For users that have their homes equipped with Amazon Alexa, the Eero WiFi System makes everything easier!

How to Reset Eero Router

Is your Amazon Eero WiFi system down? Are you wondering how to reset your Eero Router? Don’t worry; this guide will explain it all! In this article, we’ll outline all the steps you need to follow to reset your Eero router. We’ll also explain the possible reasons your Eero WiFi system is down. So keep reading—we guarantee that you’ll find the perfect solution by the end. 


Table of Contents

Why You May Need To Reset Your Eero Router

There are several reasons your Eero WiFi system might be down. The most common indicator of this is that the Eero modem is not blinking a blue light. You might have to reset your Eero Router to fix the issue in such a case. 

If your Eero router is not working, it is essential to figure out the cause of the problem. This will make it easier to fix the issue. Here are a few possible reasons your router is not working correctly, or the WiFi network is down.


Reason#1: Cables are not connected correctly

Eeros may be connected either wirelessly or by Ethernet cables. Users that have opted to utilize an Ethernet connection for their WiFi networks should ensure that cable placement is correct. 

All Eero devices come with two Ethernet ports on the back of the device. An Ethernet cable must be plugged into the Gateway Eero. There is also a power cable with which you can connect the device to a wall outlet. 


Reason#2: Damaged or Loose Cables 

If cable placement is correct, it is possible that the cables may have come loose. Check that both cables are firmly plugged in. Damaged cords may also cause a break in connection. Check the Ethernet cable and the power cable for any visible signs of damage. Old cables may also need replacement despite no signs of physical damage. Check if this is the case for you. 


Reason#3: Internet Outage

It is possible that the issue is not with your Eero router at all. In the case of a local Internet outage, your Eero device will reconnect to the Internet as soon as the service is restored. 


Reason#4: Issue with Router Settings

If your Eero router is not blinking blue light, there is a break in the Internet connection. Corrupt router settings may cause this issue. However, a simple reset can fix this. We’ll explain the steps to do this in the next section.


Reason#5: Issue With One Eero Device

It is possible that the Gateway Eero is working correctly, but the connection through one Eero device on the network is affected. As all eero devices are connected to the main Eero WiFi network, a reset may be required.


Reason#6: Slow Speeds On Eero Devices

A simple reset or reboot may fix slow network speeds on the Eero WiFi network. If all the devices on your Eero system are experiencing slow Internet speeds, you may reboot the network through the app. This saves you the time and inconvenience of fixing each device individually.


How to Reset Eero Router

Eero WiFi systems are known for being easier to operate than single-router WiFi systems. The steps for resetting your Eero router are also straightforward. If you wish to reset your Eero router, there are two ways you can do so. 


Method #1: Soft Reset

If your Eero router is not working, the first step to consider is a soft reset. A soft reset erases all network configurations. However, it preserves network settings and data. You also do not need to set up your WiFi system again. 

A soft reset may also boost the performance of your network. To perform a soft reset on your Eero device, you must complete the following steps:

  1. First, locate the reset button on your Eero device. 
  2. Press the reset button. 
  3. Hold for 10 seconds.
  4. Release the button when the LED flashes a yellow light. 
  5. Wait 5 minutes. 
  6. Open the Eero app. 
  7. Once a soft reset has been successfully performed, the Eero LED will show a white light. In addition, you will see a green outline on the app. 

A soft reset can save you a lot of time and hassle. First, check if the issue with your Eero router is still persistent. If that is the case, try a hard reset. 


Method #2: Hard Reset

A hard reset erases all network settings, data, and configurations stored on your Eero WiFi system. It restores your Eero device to its factory settings. Performing a hard reset can fix most WiFi network issues. Fortunately, the method to perform a hard reset on an Eero router is simple.

To hard reset your Eero router, you must complete the following steps:

  1. First, locate the reset button on your Eero device. 
  2. Press the reset button. 
  3. Hold for 15 seconds.
  4. Release the button when the LED on your Eero device flashes red
  5. Wait 5 minutes. 
  6. The LED will flash a blinking blue light if the hard reset is complete. 

A hard reset removes all data that is stored on your network. You will need to perform the setup process again before you can connect to the Internet. You will also need to connect your Eero devices to the Gateway Eero once again. 

For example, if your Ring doorbell won’t connect to WiFi after you hard reset your Eero device, read our article to learn how to set up its WiFi connection again.


Method#3: Resetting the Eero device through the Eero App

The Eero App is a helpful tool for managing your home WiFi system. It gives you greater control over your home network. It is also easier to customize your WiFi settings, manage stored data, and monitor network connections. 

The Eero App allows you to reboot your Eero devices through the app. You may also reboot the entire WiFi network. All it takes is a tap on your smartphone! To reset your Eero device through the Eero app, complete the following steps: 

  1. Open the Eero App
  2. Go to Settings
  3. Go to the Advanced option. 
  4. Select the Reset option. 
  5. Choose the option that says Restart Network

This method will restart the entire Eero network. If you restart your Gateway Eero, all the connectivity devices will go offline. 


Other Troubleshooting Options

If resetting your Eero router does not solve the issue, there are other steps you may consider. We will discuss a few troubleshooting options you may try if resetting your router does not work. 

Power Cycling

Power cycling is recommended as a troubleshooting option for most network issues. This refers to turning the device off, waiting a few minutes, and then turning it back on. You may do this with a single Eero device or the entire network. In either case, your data is preserved.  

Replacing Cables

If resetting the router did not work, you may wish to replace the cables connected to the Eero devices. Old and damaged wires can cause a break in the Internet connection or affect network speed. Try replacing the cables and see if the issue goes away. 


Final Thoughts

Resetting an Eero router is more straightforward than the resetting method for other routers. You may perform a soft reset or a hard reset. A soft reset preserves your data. It may be thought of as a ‘reboot.’ A hard reset restores the device to its factory settings. If you perform a hard reset, you’ll need to set up the WiFi system again. 

Performing a reset can fix most network connectivity issues. This article has explained all the methods for doing so. However, if resetting the router does not fix the problem, you may need to contact customer support. A technician can help you determine what needs to be done. Good luck!