How to Reset the Password on a Toshiba Laptop Without Losing Your Files – 4 Easy Solutions

Wondering how to get into a Toshiba laptop without a password? Perhaps you forgot the password on your Toshiba laptop, or you need to know how to reset the password on a Toshiba laptop without a restore disk?

Don’t worry! There are many ways you can do a Toshiba password reset, with or without a restore disk.

Today, we’ll be covering 4 different ways you can reset your password, at least one of which will help you regain access to your laptop! (Note, we have other articles if you have a Toshiba Fire TV).

Table of Contents

Method 1: Reset Password with Password Reset Disk

 This is the easiest way to regain access to your laptop if you had the foresight to prepare a password reset disk. 

If this is your first time using a password reset disk, or if you’ve forgotten how to use a reset disk, follow these steps to get right back to work:

  1. Turn your laptop on and wait for the login screen to appear.
  2. Type in the wrong password until you see “Reset password” appear below the text box. You will have to do this at least once for Windows 8 and 10, and at least 5 times for Windows 7.
  3. Click on “Reset password”. This will open the Password Reset Wizard. 
  4. Insert your password reset disk into the laptop, then click “Next” in the Password Reset Wizard.
  5. Select the password reset disk in the dropdown menu and click “Next”.
  6. You will then see a screen where you can type in your new password, along with a new password hint.
  7. Once you’re done, click “Next” to complete the password reset.

After that, you can log in with your new password!

Method 2: Reset Password with Microsoft Account

For Toshiba laptops with Windows 8, 8.1, and 10, users have the option to link their Microsoft accounts to their laptop accounts. 

If you did so, you’ll be able to leverage this to reset your password with the following steps:

  1. Turn on your laptop and try to log in. 
  2. After enough failed attempts, “I forgot my password” should appear below the text box. Click this.
  3. Input your Microsoft account and all other required details on the new screen.
  4. You will then be prompted to verify your account, either through a linked mobile number or an alternative email address. Choose the method and click “Send code”.
  5. When you get the code, type it in the text box provided.
  6. You will then be allowed to reset the password for your Microsoft account.

Once that’s done, you can use your new password to log into your laptop account.

Method 3: Reset Password with Net User Command in Safe Mode with Command Prompt

If your Toshiba laptop has Windows 7, 8, or 10 installed, you can use Safe Mode to reset your password, along with some simple lines of code. This may seem intimidating, but follow the steps below, and you’ll have access in no time!

If your No products found., you will need to enter Safe Mode with Command Prompt with these steps:

  1. Turn your laptop on.
  2. Before the login screen appears, press the F8 button on your keyboard.
  3. Once the screen turns black and displays the Windows Advanced Options Menu, select Safe Mode with Command Prompt using the arrow keys and press Enter.

If your No products found., you will need to enter Safe Mode with Command Prompt with these steps:

  1. Turn your laptop on and wait for the login screen to appear.
  2. Press and hold the Shift key, then click the Restart button in the bottom right of your screen.
  3. Windows will reboot and show you the Windows RE screen.
  4. From there, click on Troubleshoot, then Advanced Options, then Startup Settings.
  5. You will see several options. Select Enable Safe Mode with Command Prompt by pressing the correspondingly numbered Function button (usually F6).

Once you have enabled Safe Mode with Command Prompt, you can reset your password using these steps:

  1. After the operating system loads, you will see a black box called the Command Box.
  2. If you don’t remember your account name, type the command “net user” and press Enter. You will then see the names of the different accounts on your laptop.
  3. Once you know your account name, type “net user locked-account-name new-password” then press Enter. So if your account name is “generic” and your new password will be “123”, you’d type “net user generic 123”.

Now all you need to do is restart your laptop and log in using your new password!

Method 4: Reset Password with Wpeutil Reboot Command Using Installation Disk

This method is for Windows 10 Toshiba laptops, and you will need to have a Windows 10 installer disk, which you might have to buy. However, the extra cost will be more than worth it since you’ll be able to keep your files.

This method requires a bit more coding than the previous method, but it’s more than doable with these steps:

  1. Insert the Windows 10 Installer Disk in your laptop.
  2. Turn your laptop on, and press the F8, F9, F10, or F11 button to access the Boot Menu. The Function button may vary between laptops and Windows versions.
  3. Select the Windows 10 Installer Disk in the Boot Menu.
  4. You will see a Windows Setup screen. From here, press Shift then F10 which will open the Command Prompt screen.
  5. Type in “diskpart” and press Enter
  6. Type in “list volume” and press Enter. This will show you the different partitions on your laptop.
  7. Figure out which partition has your Windows OS installed. If you’re not sure, you can close the Command Prompt, reopen it, then type “dir letter-of-the-partition-you-want-to-check:\users”. So to check partition C, you type in “dir c:\users”.
  8. You will then see when this partition was last logged into. If the date sounds accurate to when you last logged in, this is most likely the right partition.
  9. Once you know the partition, type “move partition-letter:\windows\system32\utilman.exe partition-letter:\” then press Enter. So if it’s partition c, it will be “move c:\windows\system32\utilman.exe c:\”.
  10. Type “copy partition-letter:\windows\system32\cmd.exe partition-letter:\windows\system32\utilman.exe” then press Enter.
  11. Type “wpeutil reboot” then press Enter. This will reboot your computer.
  12. Once your computer has rebooted, go to the login screen and click on the Ease of Access button in the bottom right corner. A Command Prompt screen should open. If not, repeat the process.
  13. In the Command Prompt, type “net user administrator /active:yes” then press Enter
  14. Now set the new password for the administrator account by typing “net user administrator new-password” then press Enter. For example, “net user administrator 123”.

You should now be able to access the administrator account using the new password! 

This is especially useful if you need to reset the passwords for multiple accounts since you can reset passwords from any account with administrative rights.


Getting into your Toshiba laptop account without a password and without losing your data is very possible by following the steps listed above.

If you had some foresight, you’ll easily be able to regain access using a password reset disk or your Microsoft account.

But even if you hadn’t, you’ll still be able to get around your password by using some simple lines of code!

Whichever method works best for you, we hope that this article helped you if you forgot the password on your Toshiba laptop!