Aka.ms/accountsettings – Fix for Minecraft Error on PC/PS4/PS5/XBox/Xbox/Nintendo (2023)

Gamers can use their Microsoft account to play a variety of video games. 

Minecraft is one of the most popular MS games for the younger generation. However, a lot of children who play Minecraft on their Xbox, Playstation, Laptop, or Nintendo Switch usually get an aka.ms/accountsettings error.

This error usually happens when users try to connect to the Realm of a friend. When kids get this notification, they won’t have multiplayer access to connect with other players online.

The main reason why minors usually get this notification is that privacy settings have been restricted through the parent Microsoft account. 

To fix aka.ms/accountsettings Minecraft error, adjust Xbox/PC/Playstation/Nintendo account settings by changing the player age or repairing and resetting the Minecraft app. Make sure to allow multiplayer games, joining clubs, and communicating with friends under the Minor’s GT Privacy settings.

In this article, learn about the common causes of Minecraft aka.ms/accountsettings error. We’ll also discuss effective solutions for this issue on different gaming consoles.


Table of Contents

What is aka.ms/accountsettings?

Microsoft account holders can monitor and set age restrictions on linked child accounts using aka.ms/accountsettings. Entering this code will apply to Minecraft gameplay on Xbox, PS5, PS4, Windows 10/11, and PC.

Adjusting MS account privacy settings will protect minors from adult content. Parents can also restrict who their children communicate and play with on the platform.

Specifically, parents can adjust these online privacy settings for their kids’ accounts:

  • Multiplayer access
  • Online communication
  • Joining Xbox Clubs

MS users can rest assured that aka.ms/accountsettings has security protocols to protect user data and keep third-party users at bay.

aka.ms/accountsettings Error – Minecraft

As mentioned, minors usually get the privacy error on Minecraft when they try to connect to a friend’s Realm. When a player is under 18 years old, their account will have age restricted access from the main MS account.

This means that the player using the child account will be blocked from selected gameplay and webpages.

Instead of redirecting to the player’s intended page, the aka.ms/accountsettingsprivacy notice will appear. 

It will ask the user to adjust privacy settings in their account to allow multiplayer gaming and joining an Xbox Club. If you want to see or send in-game messages on Minecraft, you need to allow communication through voice or text for everybody or for friends.


Troubleshooting: How to Fix the aka.ms/accountsettings Minecraft Error?

If you get this notification, it means that you are experiencing a Microsoft account privacy error:

“You cannot play online multiplayer because of how your Microsoft account is set up. Review and change your privacy settings at aka.ms/accountsettings.”

Note: If this link doesn’t work for you, adjust Xbox account settings (Minecraft): www.account.xbox.com/settings

There are multiple ways to troubleshoot the Minecraft privacy error. 

At times, when you get the error notification, the problem is due to connection, subscription, or server issus. Before making adjustments to your Microsoft privacy settings, make sure you fix these issues first:

  • Ensure that you have a stable internet connection. Disconnect and reconnect or reset your connection to address a weak signal.
  • Make sure that you have an active subscription to the appropriate service for your gaming console (Playstation Plus, Xbox Live Gold, or Nintendo Switch Online). Note, you will not be able to play if you are affected by a PS4 WS-37337-3 Error.
  • Connect to a Minecraft Realm close to your geographic location. Server maintenance and slow connections can make it difficult to connect to a server.
  • For Minecraft Crossplay use Minecraft Bedrock Edition. Older versions will restrict crossplay capability on PC, Xbox, Playstation, and Nintendo Switch. We have an article which shows How to Turn Off Crossplay on Xbox if you would like to remove the possibility of this error.
  • Minecraft error also occurs when the game is active on multiple devices under one MS account.


Steps to Fix Minecraft Privacy Error on Xbox/Windows 10 PC

If you receive the Minecraft privacy error, follow these steps to change your child account settings through the main MS account:

  1. Log in and out of your Microsoft account on all devices.
  2. Restart the Minecraft game.
  3. Sign back into your MS account on your device.

After restarting the game, you should try connecting to your friend’s Realm. If multiplayer gaming still doesn’t work, adjust your Microsoft privacy settings (chat, multiplayer, Clubs):

  1. To change privacy settings on your Xbox, Playstation, Nintendo or PC, visit https://account.xbox.com/settings to check your Microsoft account settings.
  2. Log in to the parent’s main Microsoft account and complete the verification process.
  3. Click on the child account profile (Minor’s GT) and navigate to Privacy and Online safety.
  4. Click the Xbox Series X|S, Xbox One, and Windows 10 devices Online Safety tab. Adjusting the settings under this tab also works for Nintendo Switch, PS5, and PS4.
  5. Set ‘Others Can Communicate With Voice, Text or Invites’ to ‘Everyone’ or ‘Friends. Select Allow for ‘You can create and join clubs’ and ‘Join multiplayer games.’ Click submit to save the settings.
  6. Under the child’s profile, set the date of birth so that they are 18+.

Adjusting these privacy settings and date of birth should remove the aka.ms/accountsettings on Xbox or PC. You can now play Minecraft using the child account without any restrictions.

Note: If you have an XBox One, then you may need to change your initial setup. We have a full guide on Aka.ms/XBoxSetup and what settings to use. If you forget your password, we have instructions on how to use https //www.microsoft.com/link to recover your account.


Microsoft accounts allow parents to adjust the privacy and security settings of linked child accounts. This will restrict access to adult content on games. They will also be blocked from gameplay that involves communicating with others in-game.

If you receive this notification, chances are the main parent account has restricted access: “You cannot play online multiplayer because of how your Microsoft account is set up. Review and change your privacy settings at aka.ms/accountsettings.”

To fix the aka.ms/accountsettings Minecraft error, log out of your MS account on all devices. Restart Minecraft then log back into your MS account.

If resetting Minecraft doesn’t work, adjust Microsoft privacy settings on Xbox, PC, Playstation, and Nintendo by visiting https://account.xbox.com/settings. Allow these functions to remove the error.:

  • Multiplayer gaming
  • Communication with ‘Friends’ or ‘Everybody’
  • Joining an Xbox Club

Good luck and happy gaming!