The Amazon Kindle app basically makes your smartphone or tablet a Kindle e-reader. It gives you access to millions of books, magazines, comics, newspapers, audiobooks, etc. The Kindle app is available on both iOS and Android devices.
However, users might experience that their Kindle app won’t open. In this guide, we’ll go over fixes when your Kindle app keeps crashing and how to fix it on your device.
Read on to learn more.
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How to Fix the Amazon Kindle App When It Won’t Open or Keeps Crashing
If your Kindle app just crashed and you’re wondering, “why won’t my Kindle app open?” it can be due to various reasons, primarily app-related. Below are some solutions that you can try to fix the Amazon Kindle app when it keeps crashing. Review each fix and see which is the most effective for your device.
Fix #1: Reboot Your Device
The first thing that you can do is reboot your device. It helps to restart all processes on the device that might be causing the Kindle app to crash. To reboot your Android device, long press the Power button on the side and choose Restart.
To reboot your iPhone or iPad, long press the Sleep/Wake button and complete the “slide to power off” slider icon. Then, turn on your device and check if the app now works normally.
Fix #2: Force Close the Kindle App
Another method that you can try is to force close the Amazon Kindle app on your phone. Similar to restarting your phone, force closing an app ends all the app’s background processes, which might cause a bug or glitch.
To force close the Amazon Kindle app on your device, follow the steps below:
- Go to Settings > Apps. It may be named Application Manager or Manage Apps.
- Find the Amazon Kindle app and tap on it. Select Force Stop.
- Next, try launching the app and see if the issue is fixed.
- Turn on your iPhone and double-press the Home button. You will now see all of your recently used apps.
- Find the Amazon Kindle app and swipe its app preview to close.
- Switch on your iPhone and swipe from the bottom of the screen, and pause in the middle. You will now see all of your recently opened apps.
- Find the Amazon Kindle app’s app preview and swipe it up to close.
Fix #3: Clear App Data
All installed apps on your device store app data, including the Amazon Kindle app. However, cache and other types of app data can be outdated over time. It can also cause errors, leading to the app not opening or not working.
To clear the app data of the Kindle app on your iOS or Android device, proceed to these steps:
- Navigate to Settings > Apps or Application Manager.
- Find the Kindle app and tap on it.
- Choose Clear Cache and tap Clear App Data.
- Launch the Settings app and select General.
- Choose iPhone Storage and find the Amazon Kindle app. Tap on it.
- Select Offload App and try launching the Amazon Kindle app if it works normally. If not, go back to iPhone Settings and choose Delete App.
- Next, reinstall the Amazon Kindle app via the App Store and see if the issue is fixed.
Fix #4: Update the Kindle App
You might have an error while using the Amazon Kindle app when it’s outdated. Specific updates contain fixes to bugs that might cause the app to crash or not open. To update the Kindle app on your device, follow these steps:
- Launch the Google Play Store and tap your Profile icon.
- Select Manage Apps & Devices and find the Kindle app.
- When it has updates available, tap Update.
- Open the App Store on your iPhone and select your profile thumbnail at the top-right corner of the screen.
- Under Upcoming Automatic Updates, find the Amazon Kindle app and tap Update.
Updating the Amazon app is also a recommended fix for the Amazon App CS11 Error.
Fix #5: Check Your Internet Connection
When using the Amazon Kindle app, make sure that you’re connected to a stable Wi-Fi network. Also, keep your phone or tablet as near to the router as possible. If you have an unstable connection or cannot connect to the internet, try power cycling your Wi-Fi router.
To power cycle your router, do the following:
- Turn off your router and disconnect its power adapter from the socket.
- Wait for thirty seconds to drain power.
- Next, turn on the router and try connecting your device to it.
Once you have a stable internet connection, launch the Amazon Kindle app and check if it’s working.
Fix #6: Delete Unused Apps on Your Device
The Amazon Kindle app needs to have enough free space to work optimally on your device. You can try deleting obsolete apps, which may take up space. Also, try deleting unused files from other folders on your devices, such as the Downloads and Gallery folder.
To uninstall apps on Android, follow these steps:
- Go to Settings > Apps.
- Find the unused app that you want to remove and tap the Uninstall button.
To uninstall apps on iOS, proceed to the steps below:
- Turn on your iPhone and find the unused app from the Home screen that you want to remove.
- Press and hold its app icon and choose Remove app.
- Choose Delete App and tap Delete to confirm.
Hopefully, one of these methods fix your problem. We also have an article which explains how long the expected Kindle battery life is for each model.
The Amazon Kindle app is one of the most useful applications when viewing e-books, magazines, comics, manga, and more. However, it’s possible that the app might not work or won’t open due to errors. Hopefully, these fixes can help you if your Amazon Kindle app is not working on your device.