The Samsung TV is one of the best brands of smart TVs in the market. It supports various apps via the Smart Hub and is easy to use. To make the most out of your Samsung TV, you’ll need to connect it to a stable internet connection.
However, users recently had problems with their Samsung smart TV not connecting to WiFi. It can be due to many reasons and can affect any Samsung smart TV model. In this guide, we’ll show you why your Samsung TV cannot connect to WiFi and how you can fix it.
Read this guide to learn more.
Table of Contents
- 1 “Why Won’t My Samsung TV Connect to WiFi?” — Most Common Reasons
- 2 Samsung TV Not Connecting to WiFi Error Codes
- 3 How to Fix Samsung TV Not Connecting to WiFi
- 4 Final Thoughts
“Why Won’t My Samsung TV Connect to WiFi?” — Most Common Reasons
Smart TVs are unable to connect to WiFi due to a variety of reasons. Most of them can be related to an unstable WiFi connection; but besides that, here are some reasons why your Samsung TV won’t connect to WiFi:
- Network Glitch – Your Samsung TV can sometimes encounter glitches related to your wireless network. In some situations, your smart TV can be randomly disconnected from the network or its password is not working.
- Outdated Software – It’s ideal to have the latest software version for your Samsung TV to avoid bugs. Most modern smart TVs are supported with updates that contain fixes to errors and will optimize your TV’s performance. This will also help if the apps are not working on your Samsung smart TV.
- Faulty WiFi Router – If you’ve been using an old router for your Samsung TV, you’ll need to buy a new one eventually once it has issues. Once all of your smart devices cannot connect to your WiFi router, it’s best to replace it—some ISPs can replace your WiFi router for free, so contact them first before buying a new one.
- TV Hardware damage – Hopefully, it is not this – since you will most likely have to contact Samsung support to get it fixed. Hardware damage can also cause the dreaded black screen of death.
Samsung TV Not Connecting to WiFi Error Codes
When you’re having trouble connecting your Samsung TV to WiFi, it will show an error code on the screen. Once you’ve experienced this issue, there’s a high chance that you’ll see one of these error codes listed below:
- Error Code 102
- Error Code 001
- Error Code 012
- Error Code 105
- Error Code 107
- Error Code 118
- Samsung TV Error 13
- Samsung TV Error 107
- Error Code 116
- Error Code 301
- Message Code: 0
- Error Code 1-7
- Error Code 0-1
How to Fix Samsung TV Not Connecting to WiFi
Before going to the fixes, you’ll need to ensure that you’re connected to the right wireless network. You can check this via the Network Settings—to do this, follow the steps below:
- Open your Samsung TV and navigate to Settings > General.
- Select Network and choose Open Network Settings. You will now see a list of nearby WiFi networks.
- Select your WiFi network and enter its password.
- Select Done. Your Samsung TV will now be connected to WiFi.
If you’ve followed the steps above and still cannot connect to your WiFi router, try out the fixes below. Remember to go over them individually to see which fix works best for your smart TV.
Fix #1: Power Cycle your Samsung TV and WiFi Router
Power cycling is an effective troubleshooting method for most bugs. It re-initializes all internal components of your device and runs them back to their stable state. To power cycle your Samsung TV, follow the steps below:
- With the TV turned on, unplug its power cord from the socket.
- Wait for thirty seconds to let the TV re-initialize its components.
- Plug the power cord back into the socket and turn it on using its remote.
Also, your WiFi router might be bugged and unstable. To power cycle your WiFi router, proceed to these steps:
- Turn off your WiFi router and unplug its power adapter from the socket.
- Wait for one minute to drain the stored power from its components.
- Plug the power adapter back in and turn on your router.
After power cycling both devices, go to your Samsung TV and check if it automatically connects to your WiFi network. If not, set up the network again and check if the issue is solved.
Fix #2: Perform a Network Refresh on your Samsung TV
Your Samsung TV may have trouble connecting to WiFi due to misconfigured network settings. Resetting your network will set all network configurations to default, including settings that are causing the issue.
To perform a network refresh on your Samsung TV, do the following:
- Open your Samsung TV and go to Settings > General.
- Choose Network and select Reset Network. Select YES confirm.
- Wait for the process to finish and reboot your Samsung TV.
- Then, set up your WiFi network and check if it can connect to WiFi successfully.
Fix #3: Check your WiFi’s Signal Strength
Another issue that you can check is the WiFi’s signal strength. It’s a great indicator of most WiFi issues; for instance, when you’re frequently disconnected, you can check the signal strength first to ensure a good connection.
To check the WiFi signal strength on your Samsung TV, follow these steps:
- Go to Settings > General > Network.
- Select Open Network Settings and choose Wireless.
- Once you’re connected, you will see its signal strength.
If it’s low, try placing the WiFi router closer to your Samsung TV. If the router’s securely mounted, however, you can relocate your smart TV closer to the router. The signal strength should now be ideal, which prevents you from being disconnected.
Fix #4: Update your Samsung TV’s Software
Ideally, you’ll need to update your Samsung TV’s software to the latest version available to avoid bugs and errors. If you can still connect to WiFi enough to download its latest update, here are the steps to do it:
- Open your smart TV and go to Settings > Support.
- Select Software Update and choose Update Now.
- Your Samsung TV will now download the update and install it when it’s ready.
However, it’s also possible that you’re experiencing frequent disconnections, which makes it impossible to download from the internet. Luckily, you can still download the updates from a computer and import them via flash drive.
To update the software of your Samsung TV via USB, follow the steps below:
- On your computer’s default browser, navigate to the Samsung Download Center support page and search for your Samsung TV’s model or model year.
- Once found, select it and find its latest software update.
- Download it to your computer and extract its contents if it’s on a ZIP file.
- Plug your flash drive into the computer and upload the software update to it.
- Then, with your Samsung TV turned off, plug the flash drive into one of its USB ports.
- Turn on your smart TV and go to Settings > Support > Software Update.
- Choose Update Now and select Update by USB. Wait for the update to finish.
- Reboot your Samsung TV and check if it can now connect to WiFi.
Fix #5: Factory Reset your Samsung TV
Once all fixes didn’t work, your last resort is to factory reset your Samsung TV. It sets the device settings and configurations to their factory default. It also deletes all apps and files that are stored on your smart TV.
To perform a factory reset on your Samsung TV, proceed to these steps;
- Turn on your Samsung TV and go to Settings > General.
- Choose Reset. You will be prompted to enter the TV’s PIN—by default, it should be: 0000.
- Wait for the reset process to finish.
- Then, set up your Samsung TV and try connecting to WiFi. See if the issue is fixed.
Samsung TVs are a great option when viewing local channels and online streaming. However, you’ll need to be consistently connected to a stable wireless network to access various media content. Hopefully, this guide helps you to fix your Samsung TV when it’s not connecting to WiFi.