Most new models of Samsung smart TVs have an impressive LED display. With it, you can watch various media content, online or offline, with vibrant colors. However, some Samsung TV users reported a problem about the Samsung TV dark screen problem.
If you’ve experienced Samsung TV black screen with sound, this is due to a glitch, power issue, or internal hardware problems. In this guide, we’ll let you know various fixes when your Samsung TV has sound but no picture and how to reset your Samsung TV with black screen. If you have a slightly different problem, please see our guide on how to fix Samsung TV screen problems.
Read this guide to know more.
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Fixing the Samsung Black Screen No Picture Issue
It’s possible to face this problem abruptly and can affect various models of Samsung smart TVs. If you’ve faced the Samsung TV dark screen problem for the first time, here are some fixes that you can try to solve this issue. Make sure to go over each fix and see which one worked for you.
Fix #1: Power Cycle your Samsung TV
One way to reset your Samsung TV with black screen is by doing a soft reset or power cycle. This resets your TV’s internal components which may have glitches. It re-initializes all components of the smart TV and is a low-risk solution overall.
To power cycle your Samsung TV, follow these steps:
- Turn off your Samsung TV and unplug its power cable from the socket.
- Wait for one minute. You can also press and hold the power button on the TV to help drain more power. Do this for thirty seconds.
- Next, plug in the TV’s power cable and turn it on. Check if the display is now working.
If it is still not working, you can also clear the cache on your Samsung TV.
Fix #2: Check All Cable Connections
Another cause of the Samsung TV black screen with sound issue is a faulty cable connection. Check all cable connections on your Samsung TV if they’re in proper condition and are securely connected. If you’re using a streaming device like Roku, Apple TV, Chromecast, etc, make sure that it’s properly connected to the HDMI port of your smart TV.
If you see damage on your power or HDMI cables, get them replaced immediately and see if the Samsung TV dark screen problem is fixed. If you have a problem with your smart TV’s ports, you can get it checked by Samsung Support or an authorized Samsung repair center near you.
Faulty connections can also cause lines on your Samsung TV screen.
Fix #3: Check All Input Sources
Most modern smart TVs have multiple input ports that you can use. If the current port doesn’t work due to damage, try using the other ports. Then, using the Samsung TV remote, press SOURCE or INPUT. You’ll need to press this several times until you reach the right input source.
Otherwise, try getting your smart TV checked by Samsung Support in case its input ports are damaged or faulty.
If there is an issue with your remote, please refer to our article on how to fix a Samsung remote that is not working.
Fix #4: Faulty LED Backlight on your Samsung TV
If other functions on your Samsung TV are working (audio, indicator light, etc.) except for its display, there’s a chance that it has an issue with its LED backlight system. To further confirm this, you can try doing the flashlight test.
To do the flashlight test on your Samsung TV, follow the steps below:
- Turn on your Samsung TV. Then, point an illuminated flashlight just inches away from the TV screen.
- If you see a faint image on the screen, chances are you have faulty LED backlights.
We also describe this test in more detail in our article about your Samsung TV not turning on.
We only recommend you replace the LED backlights yourself once you know the technique and have the right tools. However, it can save you money since most TV components are affordable. LED backlights, in particular, can cost you $100 to $200, depending on the model.
Also, take note that disassembling your Samsung TV’s screen will void its warranty. So, if the issue occurred only months after you’ve bought your smart TV, contact Samsung Support for further help.
Fix #5: Faulty T-CON Board/Main Board
Once you don’t see an image on the screen but its audio works properly, there’s a high chance that its T-CON board is faulty. The T-CON board (also called the logic board or the control board) is responsible for producing images on your Samsung TV.
Similar to its LED backlights, the T-CON board is easy to replace since it has various aftermarket versions online—just search for a T-CON that’s compatible with your TV model number. They’re cheaper than most TV components, costing lower than $100.
The T-CON of your Samsung TV can be found on its rear panel. Once the screws are removed, disconnect its ribbon cables and replace the old T-CON with the new one. Otherwise, you can always consult Samsung Support professional help once you’re unsure of the process.
Samsung TVs are a great investment if you’re looking forward to watching various shows online and screencasting. However, it can have display issues like the Samsung TV dark screen problem. Hopefully, this guide can help you fix your Samsung TV when it shows a black screen.