The Amazon Firestick is one of the most popular and affordable streaming devices today. It gives you access to various streaming apps or services and is compatible with most smart TVs. However, some users have reported that their Fire TV keeps restarting.
Besides Amazon Firestick, this issue also affects other Fire TV models and media players like the Fire TV Cube. In this guide, we’ll show the most common reasons why your Fire Stick keeps restarting and how to fix it. Read this guide to learn more.
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“Why Does My Firestick Keep Turning Off?”—Most Common Reasons
If your Firestick keeps rebooting, it may be due to power-related issues. The Firestick’s internal components must receive enough power to keep itself running. Once it gets less than the required power input, it will cause sudden restarts. It may also make your Firestick Keep Freezing – which will force you to restart it manually.
Another reason your Firestick keeps restarting is hardware failure or misconfigured settings. If your Firestick runs using outdated firmware, it can also cause your streaming device to act up.
How to Fix Firestick When It Keeps Restarting
If you’ve just wondered, “why does my Firestick keep restarting?” try out the fixes below. Remember to review each fix and see which is the most effective for your Amazon Firestick.
Fix #1: Use the Original Power Adapter for Your Firestick
Using a different power adapter for your Firestick device might work well initially, but it can cause your streaming device to have power-related issues over time. It’s always recommended to use the power adapter of your Firestick upon purchase.
If it’s damaged, try buying power adapters from trusted sources online on the Amazon platform. The Amazon Firestick needs a 5.25v, 5W power supply adapter for optimal performance. Also, try using a USB cable compatible with your Firestick for a continuous power supply.
Fix #2: Connect Your Firestick Directly to the TV
If you’re using a USB extension cord or a similar device when connecting your Firestick to the TV, try connecting it directly to its USB ports. Extension cords can sometimes provide less than the required power, especially if there are other connected USB devices.
Fix #3: Disconnect All HDMI Devices on Your TV
When connecting multiple devices on your TV via HDMI, try disconnecting them first and use your Firestick as a sole HDMI device. This will prevent any confusion from your TV, which may cause random restarts. If it solves the problem, try connecting your other HDMI devices individually and check which device causes your Firestick to malfunction.
Fix #4: Power Cycle your Amazon Firestick
Power cycling your Firestick resets its internal components to solve bugs or minor glitches. After ensuring that your streaming device receives enough power, a quick power cycle can most likely fix this power-related issue.
To power cycle your Firestick, follow these steps:
- Unplug your Firestick from the TV and disconnect it from its power source.
- Wait for thirty seconds and plug its power adapter back in.
- Then, connect your Firestick device to the TV and check if it’s still restarting.
Power-cycling can also help if your Fire Stick keeps disconnecting from wifi.
Fix #5: Do a Soft Reset on Your Firestick
A soft reset is an effective fix to solve minor bugs caused by corrupted data. While soft resetting, old temporary data such as cache and other app data are deleted. To soft reset your Firestick device, proceed to these steps:
- Turn on your Amazon Firestick.
- Press and hold the Select and Play buttons simultaneously using the Firestick remote.
- Release until you see a restart message on the TV screen.
Doing a reset should also help if your Disney+ is not working on the Firestick.
Fix #6: Update Your Firestick’s Firmware
When your Firestick keeps restarting, it may be caused by an outdated firmware version. New firmware updates are released frequently for your streaming device in case some users are experiencing bugs from the last firmware version.
To update your Amazon Firestick’s firmware, do the following:
- Turn on your Firestick device, and using the remote, go to Settings.
- Select My Fire TV and choose About.
- Choose Install Update. Your Firestick will now look for the latest firmware updates available.
- Select the latest update for your firmware and wait for it to be installed on your Firestick.
- Reboot your device and see if it now works normally.
Updating the firmware is also a good fix if your Firestick Remote is Blinking Orange.
Fix #7: Use Your Firestick on a Different HDMI Port
If your Firestick device frequently restarts on the current HDMI port, try using a different HDMI port for your Firestick and see if it still displays the same problem. If it now works properly, the last port might be damaged, or it’s not compatible with your Firestick device. Also, try to take note of the label name on the port you’re using to avoid confusion when switching inputs.
Fix #8: Restore Your Firestick to Factory Defaults
Once all fixes above don’t work, the last resort that you can try is to restore your Firestick to factory defaults. This effectively deletes all downloaded data, user configurations, saved passwords, and added channels. However, a factory reset will run a new version of your Firestick, which solves the Firestick keeps restarting issue.
To restore your Firestick to factory defaults, follow the steps below:
- Turn on your Firestick device, and using its remote, go to Settings > My Fire TV.
- Select Reset to Factory Defaults and choose Reset to confirm.
- Once the reset is finished, set up your Firestick and check if it still restarts randomly.
If you are wondering Why is My FireStick So Slow? then a factory restore can also help speed it up.
Your Amazon Firestick is an excellent gateway for various types of streaming services. It supports mainstream apps and is easy to use. However, it can also have issues, like the Amazon Firestick keeps restarting.
Hopefully, this guide can help you fix your Firestick when it restarts randomly. When all eight fixes above don’t work, contact Amazon Support for further help.