Having a Roku TV is one of the cheapest ways to stream content from popular streaming services like YouTube TV, Netflix, and others. However, users have reportedly faced a green screen problem when using their TCL Roku 4K TV or Roku TV. It occurs while using Roku and its applications.
This issue can be quite annoying to solve since only local TV channels are displaying properly. Fortunately, there are some fixes to this problem that you can try. In this guide, we’ll show you how you can fix the TCL TV green screen or the Roku green screen problem.
Table of Contents
Why is my Roku TV Screen Green?
- Worn Down HDMI Cables – When using a TCL Roku 4K TV, it’s necessary to have an HDMI cable connection. A damaged HDMI cable can easily create problems such as the green screen issue.
- Software Glitch – Glitches can occur on most smart devices due to a recent firmware update. When you just installed an update and your Roku TV has a green screen while streaming, chances are the update was the one that caused it.
- Internal Hardware Problems – If you experienced this problem for a long time now and tried all the possible fixes to the issue, it’s safe to assume that your TCL TV may have problems with its internal hardware, particularly its video drivers. These drivers control the RGB (red, blue, green) colors on the smart TV.
How to Fix Roku Green Screen Issue
Before trying the fixes below, the first thing to do is to check all cable connections on your TCL Roku TV. Ensure that they are all plugged in properly and no tears are found. Once you find a damaged wire, it’s best to replace it as this may be the cause of the green screen problem.
Also, take note that if your TCL TV has a severe hardware issue, such as a damaged screen and defective internal hardware, it’s best to contact the TCL support team directly as their trained technicians can help you solve the green screen issue.
Fix #1: Power Cycle your TCL Roku TV
Power cycling or a soft reset recovers your smart TV from any glitches or unresponsive apps. If you’re experiencing this problem exclusively on Roku TV and its apps, this fix can help.
To power cycle your TCL Roku TV, follow these steps:
- Turn off your TCL Roku TV and unplug its power cord from the socket for at least one minute.
- After one minute has elapsed, press the Power button on the side of your TCL Roku TV for ten seconds. This will drain all remaining power from the TV.
- Next, plug the TV’s power cord back in and turn it on.
- Try opening your Roku TV’s streaming apps and see if the issue is solved.
Power cycling should always be the first step, as it is quick and easy. It can also resolve pairing issues, which are indicated by a blinking green light on the Roku remote. If you are unable to power cycle the TV, please read How to Reset TCL Roku TV.
Fix #2: Unplug Unnecessary HDMI Cables
If your TCL TV has two or more HDMI cables connected to it, try disconnecting other unnecessary ones and see if it solves the problem. Another trick that you can try is to tweak your TCL TV’s HDMI settings.
To configure your TCL Roku TV’s HDMI settings, follow these steps:
- Open your TCL Roku TV and go to Settings.
- Scroll down and choose the TV inputs option.
- Go to HDMI > HDMI Mode.
- Change the HDMI mode from HDMI 1.4 to HDMI 2.0.
- Try opening one of the streaming apps on your Roku TV and see if it fixes the problem.
Fix #3: Switch Between Local (Live TV) and Streaming App on Roku TV
If the green screen problem only occurs while using streaming apps on Roku TV, you can try viewing Local or Live Antenna Feed channels for a while and switch back to a streaming app. Bugs can occur on your Roku TV, hence, causing the green screen issue. This trick can help you with that.
Fix #4: System Restart your TCL Roku TV
A system restart will reset all processes on your Roku TV, including apps that may cause the green screen issue. You can find this function on your Roku TV’s settings.
To do a system restart on your TCL Roku TV, do the following:
- Using your Roku TV remote, go to Settings > System Restart.
- Choose Restart to confirm. Your Roku TV will now restart for a few minutes.
- Once it’s done, try opening your favorite streaming application and see if the green screen issue is fixed.
This is also one of the fixed recommended if your device is showing Roku Error 009 no internet connection.
Fix #5: Factory Reset your TCL Roku TV
If you’ve tried all the fixes above, the last thing to do is to conduct a factory reset on your TCL TV. This will restore all settings and configurations of your smart TV to its factory state. It will also prompt your TCL TV to install the latest software updates which can contain a fix to the green screen issue.
To factory reset your TCL Roku TV, follow the steps below:
- From the Roku Home Screen, go to Settings > System.
- Choose Advanced System Settings.
- Select Factory Reset.
- Confirm the factory reset by entering your Roku TV password.
- Once it is finished, set up your Roku TV and try streaming from one of its apps.
- Check if the green screen issue is fixed.
The last thing that you want to experience when using your Roku TV is a green screen. It effectively prevents you from streaming your favorite TV shows, movies, and movie series. And even worse, it gives you and your viewers an unpleasant viewing experience.
Therefore, this guide will hopefully help you in solving the green screen issue on your TCL Roku TV using fixes that you can do by yourself. If you tried all the fixes above, however, try contacting TCL’s support team to further help you solve this issue.