How to Fix Xfinity Modem Blinking Orange (2023)

Comcast Xfinity has grown to develop many products over the years, from security cameras to TVs and phones. However, one of its widely used products is the Xfinity Modem, known for its fast and reliable internet connection. 

However, like all products, the Xfinity modem can run into certain issues. If your modem is blinking orange, there might be a problem with the router updates, although that might not always be the case. Before finding a solution, it’s important to understand what the different lights on the modem mean.

Different Colors of the Xfinity Modem

You probably noticed that your Xfinity modem has different coloured lights on it from time to time. Not only do the different colors mean different things, but the fact that the light is steady or blinking might also change what the modem is trying to tell you.

The modem has five primary colors: white, blue, green, red and orange. A steady white light after activation means the modem is working perfectly. If the light blinks, it means the modem is inactive.

Your Xfinity Modem Blinking Blue Light indicates the modem is trying to connect to another wireless device through Wifi Protected Setup (WPS). If it keeps blinking for more than a minute, you should check if the device it’s trying to connect to has its Wireless Network turned on or not.

A steady green light means the internet connection is stable. But if it blinks, it means the modem is trying to stabilize the internet connection, which can take up to 15 minutes. On the other hand, a red light, either steady or blinking, means the modem is having trouble connecting to the internet.

Finally, if the modem is blinking orange, the modem firmware is being updated. The update usually takes 15 minutes and the blinking should stop after. However, if it doesn’t stop, there might be some other issue with your modem and you should try the fixes listed in the article below.

If your Xfinity modem is blinking green that most likely indicates that the connection to the internet is unreliable or broken.

Annoyingly, each brand is different with their lights – a Cox router blinking orange indicates a connection problem, which is totally different.

8 Methods to Fix Xfinity Modem Blinking Orange

A blinking orange light on the Xfinity modem usually means the firmware is currently updating. However, there might be other reasons, which include connection problems and service outages, among others. 

Listed below are the most common issues with the modem and how to fix them. One of them might work for you and your Xfinity Modem, so read on!

Method #1: Wait Till the Update Finishes

A flickering orange light usually means the modem is updating its firmware. This is essential to keep the device running smoothly, as each update fixes bugs and errors. Without these updates, your modem might lag or not work as efficiently.

Usually, the firmware update finishes after 15 minutes, and your router starts to function normally again. Wait for those 15 minutes. After, if the blinking still hasn’t stopped, or your internet isn’t working properly, it might mean there’s a different issue with your modem.

In that case, try the other fixes below!

Method #2: Reset the Modem

If the blinking orange light persists, resetting your router might troubleshoot the device and fix the problem. You can do this by unplugging the device or pressing the reset button at the back.

If unplugging:

  1. Turn off all the devices connected to the modem.
  2. Unplug the power cable from the modem and then wait for 60 seconds.
  3. Plug in the power cable again.
  4. Wait for 10 minutes as your modem initializes. 
  5. Check to see if you’re online now and if the orange light has disappeared.
  6. Turn on the devices that were previously connected to the modem.

If resetting the modem:

  1. Turn off all the devices connected to the modem.
  2. Find the reset button at the back of your modem.
  3. Hold the button for a few seconds using a sharp object like a pin.
  4. Wait for the device to reinitialize.
  5. Check to see if you’re online again and if the orange light disappeared.
  6. Turn on the devices that were previously connected to the modem.

Method #3: Check the Connections

One reason your modem is blinking orange might be mixed cables in the modem. Make sure that all the cables are attached to their respective ports. 

If this wasn’t the problem, you might have loose or damaged wires that might be causing the blinking instead. Your wires might not have been fully plugged in when you set up the modem. Your wire might also be damaged; in which case, you should replace it as soon as you can and check whether the problem has been fixed.

Method #4: Check the Splitter

A splitter is a device that splits the internet signals between two or more devices. It allows multiple devices to be connected to the internet.

If you use a splitter, ensure it’s working properly and not damaged. If faulty, it might cause an interruption in the internet signals, due to which your modem might blink orange. Replace the splitter and check if the blinking stops and if the issue is resolved or not.

However, using a splitter in the first place might not be ideal as it weakens the signals after they get divided between the devices. Instead, you should connect your devices directly to the modem to have a faster, more stable internet connection.

Method #5: Check for Service Outages

If you think things are fine on your end, try contacting your Internet Service Providers and ask them about any service outages in your area. If an internet outage occurs, your modem’s signal strength will decrease, which might cause the blinking orange light. 

You can also check for service interruptions through the Xfinity app on your phone.

  1. Install the Xfinity app on your phone from Google Play Store. 
  2. Open the app. Log in to your account and check for any outages mentioned.
  3. Go to My Network on the app and check the status. If the indicator is an orange circle, it means there’s an outage. If green, it means your modem is back online.

Method #6: Check the Minimum System Requirements

Another reason for your modem blinking orange might be that the minimum system requirements of the device are not met. 

Different Xfinity modem models have different system requirements that need to be met. You can find the requirements for your model in the user manual or contact Xfinity customer support. However, there are some basic system requirements that most models have:

  1. Operating System: Microsoft or Apple-supported
  2. Ethernet cable: Cat5e or Cat6
  3. CPU: Quad-Core Intel Core i5
  4. Browser: Chrome, Internet Explorer, Safari, or Firefox

If these requirements aren’t met, your modem might not work properly and you might have weak internet signals. If your system and modem are not compatible, you will either have to update your system or get a better-suited Xfinity modem.

Method #7: Switch to an Ethernet Connection

Your wireless connections might be causing problems, disconnecting your router from the network. In this case, it would be better if you use an Ethernet connection instead of a wireless one. Ethernet cables are already available in the package when you first buy your Xfinity router and modem, so you won’t need to buy a new cable.

  1. Unplug every cable from your router.
  2. Take the Ethernet cable and connect your router to the modem.
  3. Plug in all the wires again to their ports from before.
  4. Connect the router and modem to power outlets.
  5. Check to see if the internet is working now.

Method #8: Check Your Modem

If nothing else is working, check your Xfinity modem or other devices to see if they are damaged or defective. You can consult the user manual of your modem to see if everything is as it should be and if there are problems. Older Xfinity models are not as resilient as the newer models. They break down easier and it might be time for you to upgrade to a new, better model.

Final Thoughts

Although different colored lights on your Xfinity modem indicate different things, an orange blinking light is not a good sign. It might just be your modem updating its firmware, but it might also mean something more complicated.

However, there are fixes for these issues, so you don’t need to worry. Hopefully, one of these solutions worked for your modem, and you’re back to surfing the internet without facing any issues!