Is your ASUS laptop keyboard not working on Windows 10, and you’re wondering how to fix the problem? Perhaps your ASUS ROG keyboard is not working, or your keyboard is locked?
Don’t worry! While it’s true that there are many factors that can lead to your ASUS laptop keyboard being unresponsive, there are also many easy ways to troubleshoot and get it to work again.
Today, we’ll be covering eight different methods to fix your ASUS laptop keyboard on Windows 10.
Whether your problem is as simple as a wrong keyboard setting, or as serious as a virus, you’ll be able to find a solution here!
Table of Contents
Method 1: Restart Your Laptop
If your ASUS laptop keys are not working, you can try restarting your laptop to see if it will fix the problem.
To completely restart your laptop, you can follow these simple steps:
- If you’re connected to public wifi, disconnect from it.
- If you recently installed any applications, uninstall them.
- Turn off your laptop.
- Unplug the power cord.
- Remove the laptop battery.
- Press the power button and hold it. This will drain it of any remaining power.
- Remove any USBs plugged into your laptop.
- Let the laptop completely cool down.
- Put the laptop battery back in.
- Plug the power cord.
- If you’re using a wireless keyboard, plug the USB adapter back in.
- Turn on your laptop.
If it was just a small glitch, your ASUS laptop keyboard should now work
Method 2: Get Rid of Any Viruses
If your ASUS laptop still doesn’t work, you may have a virus that affects your keyboard.
To get rid of viruses, you can follow these easy steps:
- Open your antivirus program.
- Navigate to the Scan settings.
- Scan your whole system for viruses.
If your laptop has viruses, the antivirus program should find and remove them automatically.
Method 3: Reset Your Settings
Another factor that may be affecting your ASUS laptop keyboard is your settings.
To reset your settings, you can follow these steps:
- Right-click on the time section on the Taskbar.
- Click on “Adjust date/time“.
- Change the date and time to the correct settings.
- Go to System Settings.
- Navigate to Ease of Access.
- Click on the Keyboard settings.
- Turn off Filter Keys by clicking on the switch.
- Go back to System Settings.
- Navigate to “Time & Language“.
- Go to the Region section and set it to the correct region.
- Go to the Language section and set it to the correct language.
- Open the Control Panel.
- Navigate to the Keyboard section.
- Open Keyboard Properties.
- Under “Repeat delay“, drag the slider to “Long”.
- Click “Apply” then click “OK”.
- Open the Run application.
- Type “osk” and click “OK”. This will open the on-screen keyboard.
- Click “Options” on the on-screen keyboard.
- Click on the box for “Turn on numeric key pad” and click “OK”.
- Finally, highlight the “NumLock” key on the on-screen keyboard to enable the NumLock function.
If your ASUS laptop keyboard isn’t working because of its settings, it should now be able to work.
Method 4: Update Your Keyboard Drivers
If you have an ASUS keyboard driver on Windows 10, it might be causing the keyboard malfunction.
To update your keyboard drivers, you can follow these steps:
- Connect your laptop to the internet.
- Open the Device Manager
- Click the arrow next to “Keyboards” to expand the menu.
- If you have No products found.:
- Right-click on each external keyboard.
- Click on “Uninstall Device” for each external keyboard.
- If your built-in keyboard still doesn’t work, continue to the next step.
- Right-click your built-in keyboard.
- Click on “Update driver“.
- Choose “Search automatically for updated driver software“. This will update your keyboard driver if it’s old.
- Restart your laptop.
If the root of the problem was the keyboard drivers, you should now be able to type on your ASUS laptop.
Outdated drivers may also be the cause of the dreaded 0x0 0x0 Windows Error Code. Updating them can fix the error.
Method 5: Use the Keyboard Troubleshooter
If you’re still experiencing ASUS laptop keyboard problems, you can try troubleshooting.
To use the built-in keyboard troubleshooter, you can follow these steps:
- Go to System Settings.
- Select the Troubleshoot section.
- Click on Keyboard.
- Click on “Run the troubleshooter“.
- Follow the process until the troubleshooting is finished.
The troubleshooter should be able to solve any issues with settings that you couldn’t fix with the previous methods.
Method 6: Update Your Windows OS
Another possible reason your ASUS laptop keyboard isn’t working may be your Windows OS version.
To update your Windows OS, you can follow these steps:
- Click on the Start Menu.
- Choose Settings.
- Click on “Update & Security“.
- Click on “Check for updates“. Your ASUS laptop should automatically find and install any updates if your Windows OS is old.
If the problem was an outdated Windows OS, your keyboard should now work!
Method 7: Restore Your System
If you previously set restore points on your laptop, you can use these to set your laptop to an older version that might work.
To restore your system, you can follow these steps:
- Go to “System Properties“.
- Click on “System Protection“.
- Click on “System Restores“.
- Choose a restore point. Make sure it’s from a date when your keyboard was working.
- Choose “Next“.
- Choose “Finish“.
- If there are any pop-ups, confirm and continue the process.
- Reboot your laptop so that the changes can be implemented.
This method should be able to get your laptop back to a setup where you can use your keyboard.
Method 8: Reset Your Laptop
If all else fails, you might have to reset your ASUS laptop.
You can reset your laptop with these simple steps:
- Go to “Reset this PC” in your System Settings.
- Click on “Get Started“.
- Choose “Keep my files“.
- Continue the process until your laptop is reset.
There is also a Hard Reset we recommend if your ASUS laptop won’t turn on which may also fix your keyboard – if this method still doesn’t fix your keyboard, we recommend taking your laptop to a professional repair shop.
Although it may seem intimidating, fixing your ASUS laptop keyboard can actually be quite easy, especially with the steps and methods we’ve listed above!
Whether you just need to run a troubleshooter or update your Windows OS, you’re sure to find at least one method that helps. To test the keyboard is working again, follow the steps in our article “how to screenshot on ASUS laptops“. And if you are having problems with the CPU Fan, our article How to Fix CPU Fan Error ASUS on Boot should help.
We hope that this article helped you get your ASUS laptop keyboard back up and running!